Senior Care Sales & Community Ambassador – Amazon Store
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Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Opportunity for advancement
- Paid time off
- Profit sharing
- Stock options plan
- Tuition assistance
- Incentive Pay/Commission Structure
- Direct Deposit
- Flexible Schedule
- 401K
- Warm, Friendly, Pressure-Free Environment
- Use of Company Vehicle
- PLEASE NOTE: This is NOT a remote position.
Talem Home Care is committed to empowering people to take control of their health. We support and lead individuals and their families/support systems through the complicated health care system, with the ultimate goal of staying independent and healthy at home for as long as possible. We center our core values: community, family, team, and giving to support this commitment. Integral to our mission are our caring and compassionate team members. Caring for seniors takes a special person and is a labor of love that requires just the right touch. Talem Home Care is always looking for caring, compassionate individuals to join our team. If you have a warm, loving spirit and like to take an active role in helping others, then we want you to join our team. We believe that each employee contributes directly to Talem Home Cares growth and success, and we hope you will take pride in being a member of our team. Rewarding Work You Will Do:
Community Relations Liaison
Builds and maintains community, client and caregiver relationships and leverages those relationships to increase referral volume, extend length of services/added hours, caregiver retention and expand market share in the community we serve. The Community Relations Liaison position will be responsible for new client sign on/home visits gained by developing senior care related referral relationships and promoting Talem Home Care programs and services, to include growing the Placement Services aspect of our business. Please let us know what your favorite color, and why you want to work in homecare when sending your resume. The Community Care Liaison will grow referral sources including but not limited to: healthcare-related agencies, skilled nursing and assisted living, physicians, facilities and hospitals and placement services networking opportunities. Develops relationships with caregiver hiring referral sources to increase and retain quality caregivers. This position requires a great deal of empathy and soft sales skills while meeting clients and families in their homes. You must be comfortable with discussing the potential client's needs and understand the resources available to them in the greater health-care community.
- Perform all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, recommendation of appropriate Talem Home Care services and additional community resources, maintaining and nurturing existing referral accounts.
- Responsible for tracking all leads and referral sources on our CRM platform
- Responsible for developing a cohesive relationship with the Care Coordinator/Scheduling Supervisor, in order to facilitate caregiver placement with new client sign on.
- Meet or exceed monthly referral and new client sign on goals.
- Assist with developing co-marketing opportunities with senior related lines of business.
- Utilizes data to organize and manage progress. Learns and works in conjunction with SEO & social media/digital marketing partners to maximize leads.
- Research and develop Referral Provider Network relationships.
- Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
- Develop and maintain knowledge of Talem Home Care & Placement Services brand. Effectively present marketing materials and services to referral providers. Plan, arrange, and conduct formal group presentations to referral providers.
- Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within Salesforce.
- Minimum Education: High School Diploma. Bachelors degree in Marketing, Public Relations or healthcare-related field preferred. Experience in lieu of education may be considered.
- Minimum Experience: Two to three (2-3) years experience in marketing, sales, or healthcare relationship management.
- Required License: Valid Colorado state drivers license and current auto insurance.
- Position reports to the Senior Business Development Manager & Advisor
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