UnitedHealth Group is actively hiring qualified Registered Nurses (RNs) for immediate start in remote Live Chat Agent roles. This is a unique opportunity to leverage your nursing expertise in a non-clinical, digital environment where you’ll support patients through live chat communication. The ideal candidate is tech-savvy, compassionate, and committed to delivering exceptional virtual care and guidance.
Key Responsibilities:
Provide real-time clinical support and triage to members via live chat.
Use evidence-based guidelines to assess symptoms and offer appropriate care advice.
Document interactions thoroughly and accurately in the system.
Escalate cases when necessary to higher-level medical staff or emergency services.
Deliver a compassionate, empathetic digital experience aligned with healthcare standards.
Qualifications:
Active, unrestricted RN license in the United States.
Minimum of 2 years clinical nursing experience.
Previous experience in telehealth or digital care is preferred.
Excellent written communication and typing skills.
Ability to multitask across chat systems and clinical decision tools.
Benefits:
Work-from-home flexibility with immediate onboarding.
Competitive salary and bonus potential.
Health, dental, vision, and retirement benefits.
Professional growth opportunities in a leading healthcare organization.
How to Apply:
Interested and qualified RNs should prepare to submit their resume and complete a brief virtual assessment. Applications are processed promptly for immediate openings.