Virtual Administrative Assistant (Healthcare / Therapy Practice)

Job Description

We are a growing virtual therapy practice looking for a reliable and detail-oriented Virtual Administrative Assistant to support client intake and scheduling.

Key Responsibilities

• Call and text potential clients to understand their needs

• Verify insurance coverage and benefits

• Match clients with available clinicians based on fit and schedule

• Onboard new clients using our EHR system and Headway (an easy online system you can learn)

• Send welcome and follow-up emails to new clients

• Track clinician availability and update schedules in Headway

• Maintain accurate records using Google Sheets

• Document all client interactions and tasks completed

• Communicate clearly via phone, text message, and email

• Flag urgent issues and follow established workflows

Requirements

• Strong communication skills, professional and friendly phone presence

• Experience in healthcare, and HIPAA compliant

• Comfortable using EHR systems, Headway experience is a plus

• Organized, dependable, and detail-focused

• Able to follow procedures and document work consistently

• Reliable internet and availability during agreed-upon hours

Hours & Pay

• Part-time, up to 20 hours per week

• Hourly, with potential for long-term work based on fit

Apply Now

Apply Now