[Remote] Senior Manager, Triage Team- Security Operations Center

Note: The job is a remote job and is open to candidates in USA. Huntress is a fully remote cybersecurity company dedicated to making security accessible for all businesses. As the Senior Manager of SOC Triage, you will lead a team responsible for reviewing security signals and qualifying potential threats, while also focusing on team development and operational excellence.

Responsibilities
• Lead, mentor, and manage a high-performing Triage team
• Develop and hold regular career conversations, facilitating an inclusive environment and acting as a steward of company culture
• Define team priorities and set measurable goals (e.g., data reviewed, escalation quality, incidents identified)
• Identify and scope the team’s work in partnership with SOC leadership
• Oversee the 'Signal Review & Qualification' function to ensure rapid, consistent decision-making based on established playbooks
• Ensure qualified threats are escalated with clear, concise context to the Analysis team
• Identify patterns in 'noisy' signal sources and provide feedback to detection engineering teams to tune out benign alerts
• Drive the adoption of automation to improve triage efficiency and reliability
• Set the prioritization for lower-level analysts and ensure the team's project portfolio is aligned with company growth objectives
• Partner with the Analysis and Detection Engineering teams to ensure a seamless handoff process and minimize friction in the incident response lifecycle
• Responsible for the results, budgets, and hiring strategies for the Triage function

Skills
• 4+ years of progressive experience in Security Operations (SOC), threat hunting, or incident response, with at least 3+ years in a leadership/management role
• Proven ability to develop and mentor team members, specifically in a high-volume, entry-to-mid-level technical environment
• Expert-level ability to identify and surface patterns in security data and translate those insights into solutions or process improvements
• Deep understanding of the modern threat landscape, common attacker TTPs (e.g., suspicious inbox rules, persistence mechanisms), and SOC orchestration tools
• Outstanding ability to articulate the 'root cause' of problems using first principles and present technical strategy to executive leadership
• A forward-thinking mindset with a passion for driving change in a cloud-first, fully remote environment

Benefits
• 100% remote work environment - since our founding in 2015
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth

Company Overview
• Huntress is the enterprise-grade, people-powered cybersecurity solution for all businesses, not just the 1%. It was founded in 2015, and is headquartered in Columbia, Maryland, USA, with a workforce of 501-1000 employees. Its website is https://huntress.com.

Company H1B Sponsorship
• Huntress has a track record of offering H1B sponsorships, with 1 in 2024. Please note that this does not guarantee sponsorship for this specific role.

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