ServiceNow Architect, CTA Certification

Remote, USA • Full-time • Posted 2026-05-04

Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules
Serve as the technical SME on platform capabilities
Design integrations using Integration Hub, REST APIs, and custom spokes
Guide developers and administrators, ensuring alignment with best practices and federal security requirements
Oversee technical design documentation, architecture diagrams, and configuration standards
Collaborate with Program Manager, Product Owners, and Stakeholders to support roadmap planning and delivery

7+ years of hands-on ServiceNow experience
4+ years in an architect-level role
BS/BA in related field (Business Management, Computer Science, or Software Engineering)
ServiceNow Certified Technical Architect (CTA)
Experience maintaining, enhancing, and creating workflows, functions and configurations within the ServiceNow environment
Experience in establishing technical governance processes
Experience in evaluating strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices
Experience in analyzing and translating business information and technical requirements into architectural blueprints
Experience engaging with business stakeholders to gather/analyze issues or requirements and map them to solutions that leverage ServiceNow functionality
Experience creating Architectural Blueprints for Federal agencies
Experience leading ServiceNow version upgrades
Deep technical expertise across the ServiceNow ecosystem with a strong understanding of platform architecture
Proven experience delivering complex solutions in a federal environment
Experience designing and implementing App Engine Studio, Flow Designer, Integration Hub, and Predictive Intelligence
Strong knowledge of CMDB and CSDM
Familiarity with DevOps, Agile delivery, and CI/CD integration with ServiceNow.