**Job Title: Experienced Data Entry and Claims Specialist – Driving Efficiency and Excellence at arenaflex**

• *Job Description**

• *Welcome to arenaflex: Where Innovation Meets Excellence**

At arenaflex, we're passionate about delivering exceptional experiences to our customers and employees alike. As a leading organization in the industry, we're committed to fostering a culture of innovation, collaboration, and growth. We're now seeking an experienced Data Entry and Claims Specialist to join our team, driving efficiency and excellence in our operations.

• *About the Role**

As a Data Entry and Claims Specialist at arenaflex, you'll play a vital role in supporting our change management and departmental initiatives. You'll be responsible for delivering routine work independently, in accordance with established procedures and guidelines, in a timely manner and meeting deadlines appropriately. Your critical thinking and problem-solving skills will be essential in creating and modifying member level records across multiple products, applications, and platforms.

• *Key Responsibilities:**

• Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Meets or exceeds departmental quality and service standards.
• Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
• Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines.
• Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
• Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
• Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
• Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
• Considers the customer experience in all actions, recognizing what needs to be done to meet customer needs and demonstrating flexibility and responsiveness.

• *Qualifications:**

• *EDUCATION AND EXPERIENCE:**

• High School or GED (Minimum Required)
• No prior experience required, but a strong desire to learn and grow with arenaflex

• *OTHER SKILLS AND ABILITIES:**

• Ability to perform repetitive tasks while maintaining speed of work, accuracy, and attention to detail without loss to productivity.
• Ability to perform under stress in cases of emergency, critical, or hazardous situations.
• Ability to work with others in a team environment.
• Demonstrates ability to work in a fast-paced environment.
• Demonstrates interpersonal skills with a collaborative style.
• Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
• Demonstrates the ability to use sound judgment and discretion regarding confidential information.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Successfully completes regulatory and job training requirements.

• *Why Join arenaflex?**

• **Career Growth Opportunities:** arenaflex offers a dynamic and supportive environment that fosters growth and development. You'll have opportunities to learn new skills, take on new challenges, and advance your career.
• **Learning Benefits:** We're committed to providing ongoing training and development opportunities to ensure you stay up-to-date with the latest industry trends and best practices.
• **Work Environment and Company Culture:** arenaflex is a collaborative and inclusive workplace that values diversity, equity, and inclusion. You'll be part of a team that's passionate about delivering exceptional experiences to our customers and employees.
• **Compensation, Perks, and Benefits:** arenaflex offers a competitive compensation package, including a comprehensive benefits program, flexible work arrangements, and opportunities for professional development.

• *How to Apply:**

If you're a motivated and detail-oriented individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

• *Confidentiality:**

All your information will be kept confidential according to EEO guidelines.

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