Senior Integration Engineer – Freelancer

Job Description:
• Own and maintain Magento ↔ TrueView integrations.
• Design and support integrations for customers and accounts, orders, entitlements, and asset creation.
• Ensure Magento-originated data flows reliably and accurately into TrueView and downstream systems.
• Partner with internal Magento and backend teams to evolve integration contracts.
• Design and maintain TrueView ↔ ServiceNow integrations supporting incidents and service requests, IT asset visibility, and lifecycle data.
• Build ServiceNow integrations using IntegrationHub, REST APIs, scripted integrations, import sets, and transform maps.
• Integrate operational and financial data with NetSuite, collaborating with NetSuite administrators and developers as needed.
• Participate in technical discovery with enterprise customers and translate business requirements into clear integration designs and data mappings.
• Support testing, go-live, and production troubleshooting.
• Produce and maintain integration architecture diagrams, data ownership and mapping documentation, and runbooks.

Requirements:
• Fluent English (written and spoken).
• Strong experience with ServiceNow integrations (ITSM and/or ITAM).
• 5+ years of experience designing and supporting system-to-system integrations.
• Hands-on experience integrating with Magento or similar commerce platforms.
• Solid understanding of integration patterns and data architecture.
• Experience working with REST APIs, authentication mechanisms, pagination, retries, and error handling.
• Comfortable collaborating with engineering teams and enterprise customer stakeholders.
• Direct experience integrating with Magento in a production environment (preferred).
• ServiceNow certifications (CSA, CIS, CAD) (preferred).
• Experience integrating with NetSuite or other ERP/financial systems (preferred).
• Familiarity with asset lifecycle, device management, or support platforms (preferred).
• Experience with iPaaS or middleware tools (e.g., MuleSoft, Boomi, Workato) (preferred).

Benefits:
• Own a mission-critical integration layer at the center of our platform.
• High technical ownership and architectural influence.
• Work on real-world enterprise integrations that directly impact customers.
• Opportunity to shape how integrations are built and operated across the company.

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