Fraud Analyst - Client Operations
About the position
This position will be responsible for execution of the daily operational efforts in Fraud Prevention & Detection tasks, including timely delivery. The ideal candidate will be process oriented with an eye for quality. This position will require the need to work effectively in a team environment, as well as independently to deliver and coordinate daily processes and large projects. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role We are looking for an individual who is highly self-motivated, energetic, and ready to contribute to a positive team atmosphere.
- Responsibilities
- Develop subject matter expertise on fraud prevention and detection for the team and the broader organization
- Apply continuous improvement to processes and procedures
- Deliver operational reporting and thorough analysis on large data sets
- Contribute to an inclusive environment which embraces and derives value from diversity
- Participate in special projects and other duties as assigned
- Constantly seeking ways of improving the monitoring, discovery and prevention of issues, bottlenecks, and pain points
- Requirements
- Familiarity and understanding of the Acclaim platform; fraud monitoring experience preferred
- Ability to work on assignments that are complex in nature, where judgment is required in resolving problems and making recommendations
- Strong communication, verbal and written, analytical/problem solving, organizational skills, and team-working skills
- Strong sense of urgency, ownership, and accountability to drive tasks through completion
- Must be a fast learner, highly motivated, adaptable, flexible, self-sufficient, and able to produce quality results in an evolving, fast paced environment
- Nice-to-haves
- fraud monitoring experience preferred
- Benefits
- Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
- Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( Washington State only )
- Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).
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