Care Coach (CCM and RPM)

Job Overview
We are seeking a dedicated and compassionate Care Coordinator (certified medical assistant/ registered medical assistant) to join our healthcare team. The ideal candidate will play a crucial role in managing patient care, ensuring seamless communication between patients and healthcare providers. This position requires a strong background in various medical fields, including chronic care management and remote patient monitoring to effectively support our diverse patient population.

Location: Remote (FL, GA, NJ, NY, OH, TX)

Duties
• Coordinate patient intake processes, ensuring accurate collection of medical history and vital signs.
• Provide administrative support within medical settings, including managing electronic health records (EHR) systems.
• Assist in medication administration and educate patients on their treatment plans.
• Collaborate with healthcare professionals to facilitate patient care across various departments such as outpatient clinics, emergency medicine, and inpatient services.
• Utilize knowledge of medical terminology, anatomy, and physiology to communicate effectively with patients and staff.
• Support the delivery of care in specialized areas such as geriatrics, internal medicine, and medical-surgical units.
• Participate in the management of patients in Level I and Level II trauma centers, ensuring high-quality care during critical situations.
• Conduct follow-ups with patients post-treatment to monitor recovery and address any concerns.
• Conducts interviews and questionnaires for eligible patients. Interacts and communicates synchronously and asynchronously in person, via telephone, video, email or text.

Experience
• Certified/Regiatered Medical Assistant with at least 4 years of experience
• Must have RPM (Remote Patient Monitoring) experience
• Must have CCM (Chronic Care Management) experience
• A plus if they already comfortable using Microsoft Teams for communication
• Strong patient engagement and communication skills
• Willing to work Pacific Time Zone schedule

The ideal candidate will demonstrate strong organizational skills, attention to detail, and a commitment to providing exceptional patient care. If you are passionate about making a difference in the lives of patients through effective coordination of their healthcare journey, we encourage you to apply.

Job Type: Full-time

Pay: From $19.00 per hour

Application Question(s):
• Do you have Chronic care management experience?
• Do you have Remote Patient Monitoring experience?
• Are you a certified medical assistant?
• Are you willing to work in Pacific time zone?

Work Location: Remote

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