PandC Services Team Leader (Services for Finland), Ingka Business Service Center
- *Overview:** We are seeking a seasoned PandC Services Team Leader to lead our Finland-based team in delivering high-quality personnel administration and payroll services to our global partners. As a passionate and service-oriented leader, you will be responsible for ensuring efficient and qualitative PA/PY services delivery, supporting your team members, and driving process improvements. **Responsibilities:**
- Lead P&C Finland team to ensure efficient and qualitative PA/PY services delivery in line with global procedures and local legal requirements
- Support all co-workers in PA/PY related topics
- Supervise monthly payroll and year-end activities
- Support solving problems and independently resolve first-level escalations
- Follow-up on the status of outstanding issues
- Recruit competent new co-workers with required PA/PY profiles
- Take an active role in coaching and developing PA/PY staff knowledge, skills, and competence
- Coordinate trainings and maintain high levels of motivation and team engagement
- Be responsible for coordination of trainings, keeping high level of motivation and other activities related with team leading
- *Qualifications:**
- Minimum 3 years of experience in P&C (personnel administration & payroll) environment
- Strong knowledge of P&C environment
- Excellent communication skills in English
- Passion for working with people and leading by example
- Service-oriented and customer-focused background
- Understanding and passion for IKEA values
- *Benefits:**
- Opportunity to work in a vibrant and changing environment
- Chance to lead and develop a team of professionals
- Competitive salary and benefits package
- Remote work environment
- Continuous learning and development opportunities
- Collaborative and dynamic work culture
- A chance to be part of a global organization with a strong commitment to diversity and inclusion
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