**Experienced Customer Field Operations Technician I – Natural Gas Systems Maintenance and Service**

Join arenaflex, a leading energy company, and embark on an exciting career journey that makes a difference in people's lives every day. As a Customer Field Operations Technician I, you will play a vital role in maintaining and servicing arenaflex's natural gas facilities and systems, ensuring the safe and efficient delivery of energy to millions of customers.

• *About arenaflex**

arenaflex is a dynamic and innovative energy company that is committed to making a positive impact on the communities we serve. With a strong focus on customer satisfaction, safety, and environmental stewardship, we strive to be a leader in the energy industry. Our team of dedicated professionals is passionate about delivering exceptional service and making a difference in people's lives.

• *Position Summary**

As a Customer Field Operations Technician I, you will be responsible for performing a variety of activities associated with service installation and maintenance, as well as unregulated activities. Your duties will include:

• Performing meter turn-ons and turn-offs
• Delivering disconnect notifications to customers
• Reading customer meters
• Installing meters and meter sets, including industrial meters
• Lighting pilots, testing, and inspecting appliances and gas equipment to ensure proper operation
• Performing farm tap maintenance
• Removing meters
• Responding to high bill requests by performing dial tests, appliance, and filter checks
• Meeting with customers regarding line relocates
• Changing out meters related to the sample testing program
• Repairing water heaters, appliances, etc. (installing if licensed)
• Monitoring for meter tampering; ensuring meters are securely installed
• Monitoring atmospheric corrosion and painting as needed
• Locating gas lines
• Inspecting and maintaining farm tap stations
• Responding to emergency/leak calls; evaluating and grading leaks
• Assisting in training service apprentices
• Assisting the O&M group with line repairs
• Performing leak surveys
• Assisting other departments as needed
• Clearing pipelines
• Repairing/installing temporary clamps on steel risers
• Repairing damaged pipes and plastic services
• Bar testing to evaluate and grade underground gas leaks
• Preparing unregulated estimates and maintaining computer record keeping
• Performing other duties as assigned

• *Basic/Required Qualifications**

• High school diploma or GED
• Demonstrated mechanical aptitude
• Basic computer knowledge working in a Windows environment
• Possess and maintain a valid driver's license

• *Desired Qualifications**

• Two-year degree and/or technical certifications
• Experience with plumbing license, electrical, or HVAC
• Possess a minimum of one: Plumbing License (P1 or P2), Fuel Piping License/Journeyman, HVAC License, Electrical License (Limited or Full). Must be willing to use license(s) for arenaflex business purposes
• Experience in customer service
• Demonstrated effective communication (verbal and written) and interpersonal skills
• Safety awareness

• *Physical Requirements**

• This position contains a weight restriction of 275 pounds as an essential function of the job. The purpose of this restriction is to ensure that all weight-rated equipment is used in an appropriate and safe manner within maximum allowed weight loading.
• Must work outdoors in adverse weather conditions; flexible work schedule; lifting up to 75 lbs.; frequent bending, stooping, standing, crawling, digging, climbing; works on uneven terrain, many times with heavy vegetation; manual dexterity (hand/eye coordination); keen eyesight; good hearing; good sense of smell; comes in frequent contact with insects and animals.

• *Other Requirements**

• Field Mobility Classification - Work will be performed in various field locations, as needed, after the onboarding period. However, field employees are required to live within a reasonable daily commute to their assigned work location.
• Perform on-call duty as scheduled/assigned
• Weekend and evening work as required and is subject to overtime and some rotating shifts. Must reside in Resource Center service area; some Resource Centers may require residing in certain counties within the Resource Centers.

• *Travel Requirements**

• 15-25%

• *Relocation Assistance Provided (as applicable)**

• No

• *Represented/Union Position**

• No

• *Visa Sponsored Position**

• No

• *Posting Expiration Date**

• Thursday, April 3, 2025

• *All job postings expire at 12:01 AM on the posting expiration date.**

• *Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.**

• *Career Growth Opportunities and Learning Benefits**

As a Customer Field Operations Technician I at arenaflex, you will have the opportunity to develop your skills and advance your career in a dynamic and supportive environment. We offer a range of training programs, including on-the-job training, classroom instruction, and online courses, to help you achieve your career goals. Our team of experienced professionals is committed to mentoring and guiding you in your career development.

• *Work Environment and Company Culture Highlights at arenaflex**

arenaflex is a company that values its employees and strives to create a positive and inclusive work environment. We offer a range of benefits and perks, including:

• Competitive pay and benefits
• Opportunities for career growth and development
• Recognition for your work and contributions
• A friendly and supportive work environment
• A commitment to safety and environmental stewardship
• A diverse and inclusive workplace culture

• *Compensation, Perks, and Benefits**

arenaflex offers a competitive compensation package, including:

• Competitive hourly rate
• Overtime pay
• Benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off and holidays
• Opportunities for career growth and development

• *Conclusion**

If you are a motivated and skilled individual who is passionate about making a difference in people's lives, we encourage you to apply for the Customer Field Operations Technician I position at arenaflex. Join our team of dedicated professionals and embark on a rewarding career journey that makes a positive impact on the communities we serve. Apply now and take the first step towards a fulfilling and challenging career with arenaflex.

Apply Now