Client Success Representative (Part Time - In Office) Evening & Saturday
Client Success Representative (Part Time - In Office) Evening & Saturday
Location: Remote/Hybrid Position - Professional Ct, Garner, NC 27529
Schedule:
Monday to Friday 4:30 PM to 8:30 PM
Saturday 9:00 AM to 1:00 PM
Employment Type: Part Time
- Hourly Pay: $17 per hour plus booking incentivesWhy This Role Is Worth Your Time
- Elite Moisture Solutions is a growing local home services company focused on delivering outstanding customer experience.
- We are looking for a part time team member to help us keep our schedule full during evening and weekend hours when many homeowners are more available to talk.
- If you enjoy being on the phone, following up with people, booking appointments, and earning bonuses based on performance, this role offers consistent part time hours and clear earning potential.
- Your effort directly impacts revenue. The more appointments you book, the more you earn. What You Will Be Responsible For
- Primary Focus: Appointment Booking & Follow Up
- Follow up with homeowners who recently received estimates and help answer questions so they can confidently move forward
- Call past clients who have incomplete work or recommended upgrades and book follow up appointments
- Handle inbound evening and Saturday calls and schedule new estimates and service visits
- Confirm upcoming appointments and help reduce cancellations
- Re engage older leads in our CRM to generate new booked appointments
- This is a phone focused, performance driven role. Additional Responsibilities
- Accurately enter call notes and update customer records in the CRM
- Track daily calls made and appointments booked
- Communicate clearly with the daytime team to ensure smooth handoff of booked appointments
- Request Google reviews from satisfied customers when appropriate Who This Role Is a Great Fit For
- Comfortable and confident on the phone
- Persistent and not afraid to follow up multiple times
- Friendly and positive communicator
- Organized and reliable
- Motivated by earning bonuses for performance
- Available consistently during scheduled evening and Saturday hours
- Sales or customer service experience is helpful but not required. Strong communication skills and follow through matter most. Compensation & Incentives
- $17 per hour base pay
- Incentive paid per booked appointment
- Additional bonuses tied to performance targets
- High performers can significantly increase their hourly earnings through booked call bonuses. Work Environment
- Remote - Garner, NC
- Structured part time evening and Saturday schedule
- Clear expectations and simple performance metrics
- Supportive team and training provided
If you are looking for part time work with earning upside, enjoy talking to people, and want to be part of a growing local company, we would love to meet you.
Apply today.
Remote
About the Company:
Clear Results
Apply Now
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