Product Manager, Digital Health & Research

The Crohn’s & Colitis Foundation is a non-profit, volunteer-fueled organization whose mission is to cure Crohn’s disease and ulcerative colitis and improve the quality of life for the children and adults affected by these diseases. Our work is dramatically accelerating the research process through our varied research initiatives; we also provide extensive educational and support resources for patients and their families, medical professionals, and the public. In addition, we lead federal and state-based advocacy campaigns to support medical research funding and improve patient access to care. The Foundation’s core values of compassion, integrity, leadership, collaboration, and inclusion inspire and drive every member of our highly performing team.

Position Summary:

The Foundation is looking for an experienced product manager who will play an integral role in the success of IBD Plexus. The product manager will divide their time between different patient, clinician, and researcher-facing IBD Plexus technologies. They will collaborate with internal and external cross-functional teams to build, enhance, and optimize our products; maximizing value of IBD Plexus to its stakeholders.

This position reports to the Associate Director, Digital Health & Research and will be part of the IBD Plexus team in the Research department.

Essential Functions & Responsibilities:
• Manage assigned product(s) for the IBD Plexus program
• Facilitate daily stand-ups, spring planning, backlog reviews, etc.
• Manage and coordinate change management across products
• Facilitate and track UAT
• Manage ongoing product roadmap; balancing considerations, such as competing business and technical priorities, user experience, and regulatory needs
• Track and communicate status updates
• Collaborate closely with stakeholders and users to gather and document requirements, evaluate new needs, and ensure alignment to strategic goals
• Write user stories, create process flows, document field requirements/data dictionaries, create/update User Manuals, create/update UAT trackers
• Follow standard procedures for the Product Management team, ensuring consistency across products and stakeholders
• Identify opportunities for improvement, such as areas where data can be used to better inform product decisions or enhancing the user experience
• Other duties as required

Qualifications:
• Bachelor's degree preferred
• 4+ years working in healthcare/life sciences field
• 3+ years demonstrated product management experience from strategy to delivery through adoption
• Experience eliciting, translating, and documenting user requirements, including writing user stories, creating process flows and mockups
• Ability to understand end user needs and user experience in a science-based research environment
• Thorough understanding of software development life cycle processes and methodologies
• Excellent problem identification, analysis, and solutioning skills
• Excellent written and oral communication skills, including presentation
• Scrum Master certification preferred
• Clinical data management software experience (e.g., electronic data capture systems, clinical trial data mgt systems, etc.) preferred
• Experience working in a remote environment, collaborating with distributed teams

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