Customer Success Specialist, Online Coding Teacher

Remote, USA • Full-time • Posted 2026-04-04

Provide exceptional and timely customer support via email and chat
Collaborate with the team to enhance the learning experience
Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum
Monitor student progress and provide feedback to support their learning journey
Provide support for teacher scheduling

Must reside in North Dakota
Available Monday - Thursday from 3:30pm CT - 8:30pm CT
Available at least 10 hours a week, but potential for full time
Excellent communication and interpersonal skills
Ability to provide exceptional customer service and support
Passionate about coding education and helping students succeed
A self starter with the ability to work effectively both independently and as part of a team
Must possess strong organizational skills and excel at multitasking efficiently
Prior online teaching or customer support experience (preferred)
Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred)
Bachelor's degree in education, computer science, business or a related field (preferred)

$26- $30 an hour
Small, dynamic team where each member is empowered to make key decisions
Part-time position with the potential for full-time employment
Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback
Improve your technical coding skills & learn new coding languages
Be part of a growing Edtech business that’s shaping the future
Our CEO was listed in the top 30 female founders by the Financial Times

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