Senior Manager, Paid Media – Clinical Research
- Job Description:
- Own paid media strategy, execution, and optimization across active clinical trial protocols and site locations
- Manage campaign structure, taxonomy, bidding strategies, and budget pacing across platforms, including Google Ads, Meta, Reddit, and TikTok
- Drive qualified patient acquisition by optimizing toward downstream conversion events, including pre-screen submissions, qualified patients, and enrolled participants
- Design and execute structured experiments (geo splits, incrementality testing, audience targeting, match type testing) with clear hypotheses and decision frameworks
- Leverage platform AI, automation tools, and LLM-driven workflows to improve campaign performance, including keyword expansion, ad copy generation, and budget reallocation
- Partner with Marketing Tech and Analytics teams to implement enhanced conversion tracking, offline conversion imports, and accurate attribution across the patient funnel
- Monitor and optimize performance metrics, including cost per lead, cost per qualified patient, and cost per enrolled patient across studies and regions
- Manage geographic targeting at the DMA, city, and ZIP level aligned with site catchment areas and enrollment priorities
- Collaborate with Patient Recruitment teams to align media strategy with site capacity, enrollment goals, and protocol timelines
- Develop and maintain a unified condition-based search strategy to minimize overlap between paid and organic efforts
- Partner with content, SEO, and brand teams to translate search insights into patient-facing content across channels
- Maintain clean data pipelines and ensure accurate reporting within BI dashboards and CRM/CTMS systems
- Ensure all campaigns adhere to HIPAA, healthcare advertising policies, and brand safety standards
- Establish and maintain SOPs, naming conventions, QA processes, and operational frameworks to support scalable growth
- Identify performance gaps and implement continuous optimization strategies to improve efficiency and outcomes
- Participate in vendor management and collaborate with platform partners to leverage new features and resolve issues
- Perform additional duties as assigned by management
- Requirements:
- Bachelor’s degree, or equivalent work experience preferred
- 7+ years of experience managing and scaling paid media campaigns across multiple platforms and markets
- Clinical research patient recruitment experience is preferred
- Proven success driving performance outcomes tied to downstream conversions beyond initial leads (e.g., qualified patients, appointments, enrollments)
- Experience operating in high-growth, performance-driven environments with measurable KPIs
- Digital marketing, paid media, or performance marketing training preferred
- Deep expertise in paid search and paid social, including modern strategies such as broad match, smart bidding, and audience targeting
- Strong experience with experimentation frameworks, including incrementality testing and performance analysis
- Hands-on experience with AI-driven marketing tools, automation, and LLM-assisted workflows
- Strong understanding of full-funnel performance marketing and attribution across complex customer journeys
- Ability to translate campaign data into actionable insights and strategic recommendations
- High level of operational discipline, including campaign structure, naming conventions, and QA processes
- Strong cross-functional collaboration skills with marketing, analytics, and operations teams
- Ability to balance strategic thinking with hands-on execution in a fast-paced environment
- Working knowledge of HIPAA-compliant advertising and healthcare marketing regulations required
- Experience in healthcare, clinical research, or regulated industries preferred
- Familiarity with CRM systems and marketing analytics tools preferred.
- Benefits:
- Medical, dental, and vision insurance for the individual employee and family
- 401K Retirement Plan with generous company matching
- Disability Insurance, 100% paid
- Life Insurance, 100% paid
- Paid Approved Training and ACRP Certification
- Paid Licensure Renewal
- 9 Paid Holidays
- 3+ Weeks Paid Time Off
- Bereavement Leave
- And more!
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