Onboarding and Credentialing Coordinator

Benefits:
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Tuition assistance
• Vision insurance
• Wellness resources

Location: Remote with onsite presence at client location as required
Employment Type: Full-Time (AKIVA Employee)
About AKIVA

AKIVA is an AI-native engineering firm specializing in enterprise services, domain-specific solutions, and high-performance infrastructure from strategy through deployment. We build innovative systems that drive measurable results for commercial enterprises and government agencies. AKIVA is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).
Position Overview

AKIVA is seeking an Onboarding and Credentialing Coordinator to own the end-to-end process of moving a selected candidate from offer acceptance to first-day-on-site. This role is mission-critical to meeting contractual response and placement service levels by ensuring every candidate is cleared, badged, equipped, and oriented on time, every time. AKIVA equips this role with AI-powered document classification and workflow automation tools that shorten time-to-start and reduce manual compliance work.Key Responsibilities
• Manage all pre-placement activities: offer letters, I-9 verification, E-Verify, W-4, direct deposit, and AKIVA new-hire documentation
• Coordinate background investigations, Live Scan fingerprinting, drug screens, reference checks, education and license verifications, and DMV pulls as required by the role
• Manage client-specific credentialing requirements, including department-specific access requests, confidentiality agreements, and IT account provisioning
• Deliver AKIVA new-hire orientation covering conduct standards, safety, harassment prevention, timekeeping, and worksite-specific expectations
• Coordinate issuance of client badges, equipment, and system access with the appropriate client department liaisons
• Maintain the candidate status pipeline, and escalate any clearance or onboarding delays to the Account Manager within the same business day
• Ensure all onboarding files and compliance artifacts are complete, audit-ready, and retained per federal, California, and client record retention requirements
• Continuously refine the onboarding playbook to reduce time-to-start and improve candidate experience
• Partner with the Compliance and Payroll Specialist to reconcile candidate clearances to payroll activation dates

Required Qualifications
• 3 to 6 years of onboarding, credentialing, or HR coordination experience in a high-volume staffing, healthcare, or government environment
• Working knowledge of California employment law, I-9 and E-Verify procedures, Fair Credit Reporting Act (FCRA), and Live Scan requirements
• Experience with applicant tracking, onboarding, and background check platforms (for example Bullhorn, iCIMS, Checkr, Accurate, HireRight)
• Exceptional organizational skills, attention to detail, and ability to manage 20 or more concurrent candidate files
• Strong written and verbal communication skills; comfort interacting with candidates, client liaisons, and vendors
• Must be authorized to work in the United States

Preferred Qualifications
• Associate's or Bachelor's degree
• PHR, SHRM-CP, or equivalent HR certification
• Experience with public-sector or municipal client onboarding (CalPERS-reporting, local government badge issuance, DMV clearances)
• Prior experience supporting temporary staffing contracts with strict response and placement SLAs

Tools, Technologies & FrameworksOnboarding and Credentialing: Checkr, HireRight, Accurate, First Advantage | ATS: Bullhorn, iCIMS, JobDiva | HRIS and Payroll: ADP, Paychex, Paylocity | Productivity: Microsoft 365, DocuSign, Adobe Sign | Compliance: I-9, E-Verify, FCRA, California Consumer Privacy Act (CCPA)What AKIVA Offers
• Professional development and skill-building opportunities
• Supportive management team with Veteran-owned company values
• Opportunity to work on impactful public sector engagements
• Long-term contract engagement with potential for extension
• AI productivity tools and training provided at no cost to employees

Comprehensive Benefits Package
• 401(k) with generous company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Short-Term & Long-Term Disabili

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