Employee Relations Specialist - Federal Agency Reasonable Accommodation (RA)

Remote, USA • Full-time • Posted 2026-05-31

Position Overview:

The Employee Relations (ER) Specialist will provide senior-level support to management with a primary focus on resolving a high-volume backlog of Reasonable Accommodation (RA) cases. This role requires demonstrated experience managing end-to-end RA processes in a federal environment, including facilitating the interactive process, reviewing medical documentation, and ensuring compliance with the Rehabilitation Act, ADA, and applicable federal regulations.

Key Responsibilities:

Manage and resolve a backlog of Reasonable Accommodation (RA) cases, ensuring timely, compliant, and defensible outcomes
Lead the end-to-end RA process, including intake, case analysis, facilitation of the interactive process, and coordination with employees, supervisors, medical providers, and legal counsel
Review and assess medical documentation to determine appropriate accommodations consistent with federal law and agency policy
Advise management on complex RA scenarios, including medical inability to perform, undue hardship, reassignment, and leave as an accommodation
Ensure all RA actions are thoroughly documented, audit-ready, and aligned with the Rehabilitation Act, ADA, and agency-specific procedures
Track and report on RA case status, backlog reduction, and processing timelines

Provide strategic advice to leadership on employee relations matters, including misconduct, performance issues, grievances (formal and informal), and adverse actions
Review investigative findings and recommend appropriate disciplinary or corrective actions
Support grievance resolution processes and represent management in discussions, mediations, and third-party proceedings as needed
Administer performance management programs, including Performance Improvement Plans (PIPs) and probationary actions

Resolve workplace conflicts through fact-finding, interviews, and analysis of complex situations
Conduct or support management inquiries and investigations into misconduct, harassment, and policy violations
Facilitate conflict resolution sessions, mediation efforts, and team-building interventions

Ensure compliance with federal HR laws, regulations, and agency policies, including OPM guidance and merit system principles
Interpret and apply policies related to employee relations, leave administration, and workplace accommodations
Maintain audit-ready documentation and support compliance reviews

Track and analyze ER and RA case data, identifying trends, risks, and opportunities for process improvement
Prepare reports and briefings for leadership on case status, backlog reduction, and program effectiveness
Maintain accurate employee and case records in accordance with federal privacy and confidentiality requirements

Provide guidance and training to supervisors and managers on RA processes, employee relations, and compliance requirements
Communicate policies and procedures through briefings, workshops, and one-on-one consultations

Demonstrated experience managing high-volume Reasonable Accommodation (RA) caseloads in a federal environment
Proven ability to independently resolve complex RA cases, including backlog reduction
Strong knowledge of the Rehabilitation Act, ADA, MSPB, EEOC, and OPM regulations
Experience reviewing medical documentation and facilitating the interactive process
Background supporting employee relations functions, including disciplinary actions, grievances, and investigations

Job Types: Full-time, Contract

Pay: From $85,000.00 per year