Bilingual Remote Customer Service Reps (Must Follow directions in Ad for Interview!!)

Bilingual Customer Service Representative (Remote) - Must have Own Equipment !!

We are seeking Bilingual Customer Service Representatives to support Medicaid enrollment services in a high-volume call center environment. This is a fully remote opportunity with long-term potential.

Languages Needed (Fluent in English + 1):

Spanish, Russian, Mandarin, Cantonese, Hindi, Urdu, Bengali, Creole, Korean

Pay:
• $17/hr – Spanish
• $18/hr – All other listed languages

Schedule:
• Schedule -Mon–Fri - 8 hour shift in between 8:00 AM–8:00 PM EST
• Saturday: 10:00 AM–6:00 PM EST (as needed)
• Must be flexible to assigned shift
• Full attendance required
• Training: First 4 weeks -Mon–Fri | 8:30 AM–5:00 PM EST
• Nesting: Following 4 weeks
• Attendance: Perfect attendance required during training and nesting periods

Equipment Requirements:
• Computer: Desktop or laptop with Intel Core i5 processor or higher, 8GB RAM, and at least 256GB hard drive.
• No Celeron or Pentium processors.
• MacBooks, Chromebooks, iPads, and tablets are not compatible.
• Operating System: Windows 10 or 11
• Internet: Wired connection with minimum 100 Mbps download and 10 Mbps upload speeds.
• Headset: Wired headset with microphone, USB connection preferred.
• Camera: Required for training sessions.

Application Steps:
• Internet Speed Test: Use https://speed.cloudflare.com/ to verify your connection. Take a full screenshot (include map & IP address).
• Computer Processor Specs: Find your processor details (Windows Key > Search "Processor") and send a screenshot (must be Intel Core i5 or higher).
• Smartphone: Ensure you have an Android or Apple smartphone capable of installing necessary applications.
• Headset: Verify you have a suitable wired headset.
• Storage: Confirm at least 30GB of free space on your device.
• Submission: Compile screenshots and information from steps 1–5 into a single email and send to [email protected] for review. ( meaning you should be sending over 4 screenshots in 1 email to me )

Qualifications:
• High school diploma, GED, or equivalent.
• Minimum 6 months of recent call center experience.
• Strong organizational and communication skills.

Pay: $17.00 - $18.00 per hour

Work Location: Remote

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