Server and Network Administrator
Server and Network Administrator — Dallas, TX
1099 only- United States: No sponsorship available
Type: 1099 - W2
Duration: Full-time employee.
Location: Remote from Austin or Houston. Occasional short trips may be required.
Overview
We are seeking a Server and Network Administrator with strong hands-on experience in network administration combined with desktop support / end-user support. This role will be responsible for maintaining and improving the organization’s network and core infrastructure, while also providing high-quality technical support to internal users. The ideal candidate is comfortable troubleshooting across the stack—from WAN/VPN and cloud networking (including Cato Cloud) to virtualization (VMware) and endpoint issues.
Responsibilities
- Network & Infrastructure
- Administer, monitor, and troubleshoot LAN/WAN, routing, switching, VPN, DNS/DHCP, and Wi-Fi environments.
- Support and manage Cato Cloud (e.g., connectivity, policies, security controls, troubleshooting, user/site onboarding).
- Maintain network security best practices (patching, access control, segmentation, and incident response support).
- Partner with internal teams and vendors/ISPs to resolve connectivity and performance issues.
- Document network topology, configurations, standards, and runbooks.
- Virtualization & Systems
- Support VMware environments (e.g., ESXi/vCenter operations, VM provisioning, performance monitoring, backups coordination).
- Assist with general infrastructure tasks (servers, storage, backups, endpoint management as applicable).
- Participate in maintenance windows, upgrades, and continuous improvement initiatives.
- Desktop / End-User Support
- Provide Tier 2/3 desktop support for Windows/macOS endpoints and common productivity tools.
- Troubleshoot hardware/software issues, user access, printers, and conferencing/meeting-room tech as needed.
- Manage onboarding/offboarding technical tasks (accounts, devices, access, security baselines).
- Maintain strong customer service, clear communication, and timely ticket updates.
- Required Qualifications
- Solid experience combining network administration and desktop/end-user support.
- Hands-on experience with:
- VMware (vSphere/ESXi/vCenter)
- Cato Cloud
- Experience working with ticketing systems, documentation, and ITIL-style practices.
- General infrastructure / networking certifications (preferred)
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