Program Manager, Card Network Office (CNO)

Remote, USA • Full-time • Posted 2026-05-31

Establish a release management process aligned with card network mandates and advise cross-functional partners on impacts, changes, and timelines.
Review and analyze biannual card network releases to identify initiatives that affect Stripe’s business and prioritize them with partner teams.
Coordinate communication between engineering teams and card network Technical Partner Managers to clarify and negotiate complex mandates and programs.
Build a framework for monitoring compliance with card network requirements and internal policies, including audits and gap assessments.
Create and maintain metrics and JIRA dashboards to track mandates, release cycles, and business priorities.
Own the network mandate intake process, including timely review, assessment, prioritization, and waiver request management.
Engage with external network partners through councils, forums, and strategic meetings to build and maintain relationships.
Advocate for Stripe within the card network ecosystem and represent Stripe’s perspectives to network stakeholders.
Drive continuous improvement by identifying process gaps and developing strategies that improve operational efficiency and scalability.

5+ years of experience in the payments industry, with significant expertise in card networks and card network rules and compliance activities.
Deep understanding of acquiring platforms and systems and how they interact with card network products and processes.
Proficiency with JIRA for project management and tracking, plus familiarity with card network portals for compliance monitoring.
Comfort using Google Workspace tools such as Sheets, Docs, and Slides for collaboration and documentation.
Proven ability to collaborate with product and engineering teams to create new processes and strategies.
Strong program and project management skills, including the ability to influence stakeholders outside of direct control.
Excellent written and verbal communication skills for working with internal and external partners.
Ability to work independently with minimal guidance and operate effectively in ambiguity while building a new function.
Strategic thinking skills with the ability to identify cross-functional issues and communicate process and system impacts.
Preferred experience at a payment service provider, card network, or high-growth technology company.
Preferred bachelor’s degree in a relevant field such as Finance or Technology.

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