Administrative Assistant for Home Care Agency

Overview

Join a dynamic and compassionate home care agency as an Administrative Assistant, where your organizational skills and positive attitude will play a vital role in delivering exceptional support to clients, caregivers, and staff. This energetic position offers the opportunity to streamline daily operations, ensure smooth communication, and contribute to a caring environment that makes a real difference in people's lives. If you thrive in a fast-paced setting and are passionate about helping others, this is the perfect role for you!

Responsibilities:
• Manage front desk duties by answering phone calls, and directing inquiries efficiently.
• Maintain accurate and organized client and caregiver records, ensuring confidentiality at all times.
• Schedule caregiver assignments, and assist with on-boarding new staff members.
• Process billing, invoicing, and insurance documentation with precision and attention to detail.
• Support the coordination of home visits by scheduling visits and confirming caregiver availability.
• Handle correspondence via email and phone to facilitate clear communication among team members and clients.
• Assist with administrative projects that improve office workflows and enhance overall service delivery.
• Maintain social media post to promote the agency and gain referrals
• Establish and visit potential referral sources to increase sales.
• Lead the agencies marketing and advertising initiatives to promote growth

Skills
• Excellent verbal and written communication skills to interact effectively with clients, staff, and vendors.
• Strong organizational abilities with keen attention to detail for managing multiple tasks simultaneously.
• Proficiency in office software such as Microsoft Office Suite (Word, Excel, Outlook), RingCentral, AxisCare and similar programs.
• Ability to prioritize tasks efficiently in a fast-paced environment while maintaining professionalism.
• Compassionate attitude with a genuine desire to support vulnerable populations and team members alike.
• Basic knowledge of healthcare or home care services is a plus but not required; willingness to learn is essential. This role offers an engaging work environment where your proactive approach helps ensure our clients receive compassionate care while supporting our dedicated team. Join us in making a meaningful impact every day!

Pay: $20.00 - $23.00 per hour

Benefits
• Work from home

Experience
• Administrative: 2 years (Preferred)

License/Certification
• CNA (Preferred)
• Certified Medical Assistant (Preferred)

Work Location: In person

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