Bilingual Collections Specialist-Work from Home-Texas State
Pay: $16.00 per hour
Job description:
Pay: From $16.00 per hour
Job description:
iQor is seeking experienced Bilingual Call Center Representatives for the collection’s team. Qualified applicants will have astable work history in collections.
Work from Home
Work-From-Home Internet Requirements:
To be successful in this remote position, you must have:
· A wired high-speed internet connection with a minimum speed of:
o Download: 25 Mbps
o Upload: 10 Mbps
· A wired Ethernet connection (Wi-Fi not supported for production work)
· A quiet, private, and distraction-free workspace
· Ability to use a headset and softphone or VOIP system
· Equipment will be provided
- Job Perks
- Monthly Bonuses
- Quarterly reviews and raises based upon performance
- Career Development and Management Training
- Travel and Entertainment Discounts
- Comfortable work environment – no standing for long hours
- Other Benefits
- Full health benefits after 45 days
- Paid time off after 90 days
- 401K
- Tuition reimbursement
- Referral Incentive Program
- Responsibilities
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and collect on past due balances.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Communicate and follow instructions for one call customer resolution.
- Requirements
- Experience in collections required.
- Fluent in English and Spanish.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Physical attendance is key to success and necessary to meet objectives.
- Job Type: Full-time
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Work Location: Remote
Pay: From $16.00 per hour
- Benefits:
- Paid sick time
- Paid time off
- Paid training
Work Location: Remote
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