Inside Sales Representative - Courier and Delivery Services

About ActFastDelivery

ActFastDelivery is a leading courier and delivery service provider established in 1977, specializing in high-quality, reliable solutions for industries such as pharma, medical, automotive, retail, and e-commerce. With over 49 years of experience and more than 1 million deliveries under our belt, we offer a range of services including STAT (ultra-fast priority), same-day, next-day, dedicated delivery, on-demand, and linehaul/sortation. Based in San Antonio, TX, we operate 24/7/365, building strong partnerships with clients to ensure seamless, efficient, and customized logistics support. We're committed to innovation in the courier space and delivering not just packages, but our clients' reputations.

We're expanding our sales team and looking for a motivated Inside Sales Representative to help drive growth by building target lists, conducting outbound outreach, and scheduling meetings for our Outside Sales Reps.

Role Overview

As an Inside Sales Representative, your primary focus will be on lead generation and qualification through proactive outreach. This role is all about "closing meetings" – identifying potential clients, engaging them via multiple channels, and setting up qualified appointments for our field sales team to close deals. You'll play a key part in expanding our client base in the logistics and delivery sector.

Key Responsibilities

Target List Building: Research and compile lists of potential clients in target industries (e.g., pharma/medical, automotive, retail/e-commerce) using tools like LinkedIn Sales Navigator, Google, or industry databases. Focus on decision-makers in logistics, supply chain, or operations roles.

Outbound Messaging: Conduct cold outreach via email, phone calls, and LinkedIn messages to introduce ActFastDelivery's services and generate interest. Craft personalized, compelling messages that highlight our value proposition (e.g., 24/7 reliability, customized delivery programs, and high on-time performance).

Lead Qualification and Meeting Scheduling: Engage prospects in initial conversations to qualify leads, address objections, and schedule virtual or in-person meetings for Outside Sales Reps. Track all interactions in a CRM system (e.g., HubSpot or similar).

Performance Tracking: Monitor outreach metrics (e.g., response rates, meetings booked) and provide weekly reports to optimize strategies.

Collaboration: Work closely with the sales and marketing team to align on messaging and campaigns.

This is a results-oriented role with potential for ongoing work based on performance. Expect 20-30 hours/week initially, with flexibility for scaling.

Requirements

Proven experience in inside sales, lead generation, or appointment setting (1+ years preferred).

Strong skills in outbound prospecting via email, phone, and LinkedIn.

Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales automation platforms (e.g., Apollo, Outreach).

Excellent communication skills – persuasive, professional, and able to handle rejection.

Self-motivated with a hunter mentality; comfortable working remotely and meeting quotas (e.g., 10-15 meetings booked per week).

Knowledge of the logistics, delivery, or courier industry is a plus but not required.

Access to reliable internet, phone, and computer setup.

What We Offer

Competitive hourly rate with potential bonuses for meetings booked and deals closed.

Flexible remote work – set your own schedule within business hours (US time zones).

Opportunity to contribute to a growing company with a strong track record in the delivery space.

Training on our services and sales scripts provided.

How to Apply

Please submit your proposal including:

A brief cover letter explaining why you're a great fit for this role.

Your relevant experience in sales/outbound prospecting.

Examples of past outreach campaigns or metrics (e.g., meetings booked).

Your availability and expected hourly rate.

We're looking to hire quickly – top candidates will be interviewed within the week. Let's connect and help ActFastDelivery accelerate growth!

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