PIS Insurance Technician – AVMA

Remote, USA Full-time Posted 2026-05-31
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    Job Description:
  • Maintains and updates log of all renewal PIS business within the team in the respective system: Quote Tracker and Synergy CRM.
  • Sends renewal solicitations to existing clients in a timely manner to facilitate successful renewals of PIS policies.
  • Determine proper renewal tract with carriers to each policyholder.
  • Handles communication with insurance carriers throughout the renewal process.
  • Creates Pearl branded quote documents and payment instructions for all PIS renewals.
  • Reviews and processes money mail orders for renewal business (checks for accuracy and completeness).
  • Sorts mail, indexes scanned mail and distributes to appropriate underwriter if necessary.
  • Issues policies and processes invoices to ensure payments to carriers are on time and in full.
  • Provides mid-term servicing of policies, including cancellations, reinstatements, and endorsements.
  • Facilitates communication with carriers regarding policy and coverage questions during and after the renewal process.
  • Participates in monthly team meetings and provides feedback on process improvements.
    Requirements:
  • High school diploma or general education degree (GED).
  • 1-3 months related experience and/or training; or equivalent combination of education and experience.
  • Some insurance knowledge and/or class work preferred (i.e., INS21, INS22, or INS23).
  • Knowledge of Microsoft Office products required.
  • Experience in the veterinary industry preferred.

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