Sales and Customer Accounts Senior Manager

Remote, USA Full-time Posted 2026-05-31
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Division Information The Home & Garden business unit of Spectrum Brands is based in St. Louis, Missouri with distribution, manufacturing and sales offices throughout the US and globe. We are a leading supplier of consumer products nationally for the home, lawn and garden, insect and weed control markets.

    We deliver groundbreaking products of exceptional value and top-notch quality to consumers with our well-recognized brands including Spectracide®, Hot Shot®, Cutter®, Repel®, Black Flag®, Garden Safe®, EcoLogic® and Liquid Fence®.
  • *Job Summary**
    The
  • *Sales and Customer Accounts Senior Manager**
    is a key leadership role accountable for managing a complex and diverse sales team spanning multiple channels, customers, and/or regions. This leader is responsible for the successful execution of day-to-day operations, ongoing customer management activities, and contributes to long-term strategic planning and execution. Operating with a high degree of autonomy, this role requires strong people leadership, strategic insight, and operational rigor --- including accountability for performance and budget in service to the GHC Annual Operating Plan (AOP).
  • *Primary Duties & Responsibilities
  • *Leadership (40%)
  • Provide direction, support, and development for a team of sales professionals, including 2+ salaried direct reports.
  • Lead the execution of sales strategies across departments or regions, ensuring alignment with evolving CPG market dynamics.
  • Offer strategic guidance on key areas such as policy, pricing, customer engagement, trade management, and channel strategy—leveraging expertise to influence decision-making and support the achievement of the Annual Operating Plan (AOP).
  • Partner with cross-functional teams (e.g., Marketing, Finance, Supply Chain) to meet commercial goals and deliver on customer expectations for sales performance, service, and execution.
  • Oversee team performance, provide coaching and development, and make critical talent decisions, including hiring, development, and termination, as necessary.
  • Drive business outcomes through both individual contributors and subordinate leaders (e.g., managers or supervisors), where applicable.
  • *Sales & Customer Leadership (20%)
  • Drive strategic planning and execution for assigned accounts to achieve sales, profit, and market share growth objectives.
  • Manage direct relationships with a wide range of customer stakeholders, including merchants, replenishment teams, and planners.
  • Develop and execute customer-specific Annual Operating Plans (AOP), including sales forecasts, promotional calendars, and trade spend strategies in partnership with the customer team.
  • Serve as a strategic advisor to internal teams by providing insights and guidance on account plans and growth opportunities.
  • Lead cross-functional collaboration with Demand Planning, Marketing, and Supply Chain to ensure seamless execution that meets both internal goals and customer expectations.
  • Coach and mentor managers and team members to build capability and improve performance.
  • Leverage sales, POS, and category data (e.g., Nielsen) to uncover competitive advantages and proactively manage business risks.
  • *Promotions & Merchandising (25%)
  • Develop and execute account-specific promotional plans that align with both brand objectives and retailer strategies.
  • Utilize data-driven insights to enhance merchandising effectiveness, in-store display execution, and seasonal program performance.
  • Assess the return on investment (ROI) of promotional activities and recommend optimizations based on performance results and competitive landscape analysis.
  • Work with Sales and Finance teams to drive trade effectiveness and efficiencies where possible.
  • *Pricing & Profitability (15%)**
  • Oversee account-level P&L management, ensuring trade spend drives profitable volume growth.
  • Develop and recommend pricing strategies and programs that align with both customer objectives and internal financial targets.
    Education and Experience Profile
  • Role not eligible for sponsorship.
  • Bachelor's degree in business, Marketing, Sales, or a related field (MBA preferred).
  • 10+ years of progressive experience in sales or commercial roles, preferably in the Consumer Goods or FMCG industry.
  • Proven ability to lead high-performing teams and manage through direct and indirect reports.
  • Strong financial acumen and demonstrated ability to operate within and influence a commercial trade budget.
  • Deep understanding of consumer goods sales cycles, customer relationship management, and market dynamics.
  • Experience working cross-functionally with Marketing, Finance, and Supply Chain teams.
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