Enforcement Specialist, IP & Brand Protection
Our client, a leading e-commerce platform, is seeking an Enforcement Specialist to support their IP & Brand Protection team. This temporary role lasts between 10 to 26 weeks and can be performed remotely from out of region. The position involves enforcing policies, managing high-priority workflows, and supporting external escalations within a dedicated Trust and Safety team.
There is no application deadline for this role.
*Enforcement Specialist, IP & Brand Protection Responsibilities:*
- Conduct timely reviews of enforcement workflows, ensuring compliance within established SLA guidelines.
- Respond promptly to complex high-priority requests from law enforcement, government agencies, and third-party requestors.
- Review seller appeals efficiently, adhering to necessary protocols.
- Support external escalations by investigating violative listings and communicating updates to relevant parties.
- Identify and report abuse trends and patterns in enforcement activities.
- Enforcement Specialist, IP & Brand Protection Qualifications:*
- Proven experience in *enforcement, compliance, or trust & safety* roles within *digital or e-commerce environments.*
- Strong understanding of intellectual property policies, brand protection standards, and platform enforcement practices.
- Ability to analyze complex workflows, identify patterns or risks, and *manage high-severity cases with strong attention to detail.*
- Skilled in handling sensitive external requests and escalations professionally, while communicating clearly with internal stakeholders.
- Demonstrated ability to meet productivity and quality targets in fast-paced, *SLA-driven environments.*
- Self-motivated and adaptable, with the ability to work independently and manage evolving priorities.
- Perks and Benefits:*
- Medical, Dental, and Vision Insurance.
- Life Insurance.
- 401(k) Program.
- Commuter Benefit.
- eLearning and Ongoing Training.
- Education Reimbursement. Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.
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