Executive Operations & AI Coordinator

At Vertu Agent, we are a high-performance, client-focused firm operating across several industries. We combine innovation, professionalism, and collaboration to deliver exceptional service. Our teams are empowered with the resources, training, and autonomy to exceed client expectations while growing professionally.
Our Culture:
We prioritize excellence, accountability, and continuous learning. Our environment is collaborative yet results-driven, celebrating initiative, problem-solving, and high-impact contributions. Top performers are recognized, mentored, and given opportunities to take on leadership responsibilities.
About the Role:
We are seeking a proactive and detail-oriented Virtual Assistant to support daily operations for a growing law firm. This role goes beyond traditional administrative support—you will help improve lead organization, support intake processes, and assist in the development of CRM workflows and operational efficiency.
This is an ideal opportunity for someone who enjoys bringing structure to processes and contributing to more efficient ways of working. An empty job that is used for creating requisitions 'from scratch'
Key Responsibilities:
Support leadership with operations, meeting coordination, reports, presentations, and follow-ups
Lead bilingual communication with executives, clients, and internal teams in English and Spanish
Analyze and improve workflows, document processes, and build more organized systems across departments
Help implement AI tools and automations using platforms like ChatGPT, Claude, and Gemini to improve productivity
Create dashboards, track KPIs, and support operational decision-making through reporting and process optimization
Provide cross-functional operational support across HR, sales, marketing, client experience, and business operations departments

Requirements

Excellent verbal and written communication skills in English and Spanish
Strong executive assistant or operations support experience
Experience creating reports, dashboards, and tracking KPIs
Advanced Google Workspace and strong Excel skills
Experience using AI tools like ChatGPT or similar platforms
Strong organization, multitasking, and problem-solving skills in fast-paced environments
Portuguese proficiency is a strong plus
Compensation & Benefits
Compensation: $1,900 USD/month
10 paid days off per year
3 paid sick days
6 U.S. federal holidays
Full-time position | Monday to Friday, 8:00 AM – 5:00 PM EST

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