Salesforce Platform Principal

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Job Title Salesforce Platform Principal
Location Remote
Time Zone US Time Zones (EST–PST)
Role Overview We are seeking a Salesforce Platform Principal who is regarded as a true subject matter expert across the entire Salesforce ecosystem with particular depth in Marketing Cloud and Data Cloud. This person has been the most senior Salesforce voice in the room, has led enterprise transformations, and understands how to connect data, marketing, and CRM strategy into a unified platform vision. You bring the experience, the certifications, and the confidence to back it up.
Key Responsibilities
Serve as the most senior Salesforce authority across the organisation owning platform vision, architecture, and governance

Lead the design and delivery of Marketing Cloud solutions that power personalised, data driven customer engagement at scale

Drive Data Cloud strategy including unified customer profiles, data ingestion pipelines, segmentation models, and cross cloud activation

Oversee the full Salesforce ecosystem ensuring Sales Cloud, Service Cloud, Experience Cloud, Agentforce, and Marketing Cloud operate as a unified, high performing environment

Define integration architecture between Salesforce clouds and external data sources

Set and enforce data governance, compliance, and quality standards across the platform

Lead enterprise implementations, migrations, and transformations from discovery through to go live and beyond

Present platform strategy, roadmap, and outcomes to C-suite and senior leadership

Build and document scalable, future proof solutions that grow with the business

Required Qualifications
8+ years of hands-on Salesforce experience at enterprise level — this is non-negotiable

Expert level Marketing Cloud experience across Journey Builder, Automation Studio, Email Studio, Contact Builder, and advanced personalisation

Expert level Data Cloud experience including data streams, data model objects, identity resolution, calculated insights, and activation

Deep cross cloud knowledge spanning Sales Cloud, Service Cloud, Experience Cloud, and Agentforce

Extensive Salesforce certification portfolio — Marketing Cloud, Data Cloud, and platform certifications expected

Demonstrated history of owning and delivering large scale enterprise Salesforce transformations

Exceptional stakeholder management and executive communication skills

Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as Slack, Zoom, Google Workspace, Asana, or similar), and have ideally worked with US or UK-based companies. Applications without this experience will not be considered.

Preferred Qualifications
Salesforce Certified Marketing Cloud Architect

Salesforce Certified Data Cloud Consultant

Experience with AMPscript, SSJS, SQL, and API development within Marketing Cloud

Background in CDP, Interaction Studio, or Salesforce Personalisation

Experience leading and mentoring senior Salesforce teams

Tools & Technology
Salesforce Marketing Cloud (full suite)

Salesforce Data Cloud

Salesforce Sales Cloud, Service Cloud, Experience Cloud, Agentforce

AMPscript, SSJS, SQL

REST and SOAP API integrations

Google Workspace

Slack, Zoom, and remote collaboration tools

Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first step of the interview process. If you do not record a video, we will not be able to consider you for ANY open roles.
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