Travel Support & Booking Consultant
About the Opportunity
Our remote travel operations team is expanding, and we're looking for dependable, detail-oriented individuals to join us as Travel Support & Booking Consultants. In this role, you'll assist clients as they plan and organize their trips by helping manage reservations, coordinating travel components, and ensuring all details are handled accurately from start to finish.
This position is a great fit for individuals who enjoy working with people, staying organized, and supporting smooth, well-structured experiences in a remote environment. No previous travel industry background is required—full training, onboarding, and ongoing guidance are provided.
Key Responsibilities
Support clients in planning travel based on their preferences, timing, and budget
Help arrange and coordinate travel services including lodging, transportation, cruises, tours, and activities
Review travel availability and compare options using approved supplier and booking platforms
Provide updates on reservation status, confirmations, and itinerary details
Communicate with clients through email, phone, and digital messaging tools
Assist with schedule changes, itinerary adjustments, and follow-up requests
Participate in virtual onboarding, training sessions, and ongoing team development
What We Offer
Fully remote position
Flexible scheduling options to support work-life balance
Step-by-step onboarding and structured training support
Ongoing mentorship and skill development opportunities
Access to travel systems, supplier networks, and planning tools
Eligibility for travel perks, incentives, and recognition programs
Opportunities for advancement within a growing remote team
Preferred Qualifications
Strong communication and customer service skills
Highly organized with strong attention to detail
Ability to manage multiple tasks independently
Comfortable using basic computer systems and online tools
Reliable internet connection and professional communication habits
Positive mindset with willingness to learn and grow
Experience in customer service, hospitality, retail, scheduling, administration, or similar support roles is helpful but not required.
Requirements
Must be at least 18 years of age
Must be authorized to work within the United States, United Kingdom, Mexico, Australia, Spain, or approved hiring regions
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