Claims Analyst / Vet Advisor

Remote, USA Full-time Posted 2026-05-31
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Job Overview

OneDegree is an Insurtech company, with a virtual insurer license granted by the Hong Kong Insurance Authority in 2020. Since then, we have grown quickly into the leading Hong Kong virtual insurer with an ambition to bring consumers a seamless and instant insurance and claim experience through technology. We currently offer multi-line digital insurance products, including pet, medical, fire and home insurance for individuals, and cyber security and digital asset insurance for enterprise businesses.

Responsibilities

Assist the claims team in reviewing and assessing pet insurance claims

Review medical receipts to determine the medical conditions/ expenses can be reimbursed in accordance with policy wording

Investigate complicated claim cases and conduct a thorough review of medical documents

Provide professional advice on claim-related projects

Work part-time remotely in Taiwan for 16 to 20 hours per week, from Monday to Friday

Requirements

Veterinary Surgeon registered in Taiwan/Hong Kong and have been practicing in animal hospitals/clinics for at least 3 years

Quick to learn and adapt; ready to learn and demonstrate a growth mindset

Detailed-minded

Familiarity with basic insurance concepts would be beneficial

Exhibit strong analytical and organizational skills

Proficiency in MS Office (Word, Excel, PowerPoint)

Excellent communicator both verbally & in writing in English

Interview Process

Phone interview with HR.

1st Interview: 2 hours meet with hiring managers

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