Medical Scheduler (PT)

Medical Office Scheduler

Full-Time | Remote
Jacksonville, FL (Corporate Location)
Dept: PT

Job Summary
Southeast Orthopedic Specialists is seeking a Medical Office Scheduler to support patients and providers by coordinating appointments, verifying insurance, and managing referrals. This role requires strong customer service skills and the ability to work efficiently in a fast-paced, remote environment.

Key Responsibilities

Schedule consultations and follow-up appointments

Collect and update patient demographic and insurance information

Verify insurance eligibility and process referrals

Manage incoming calls and route messages appropriately

Communicate with providers and referral offices

Maintain accurate patient records and comply with HIPAA regulations

Qualifications

High school diploma or GED preferred

2+ years of healthcare experience (call center experience a plus)

Knowledge of medical terminology and scheduling systems

Strong communication, customer service, and computer skills

Ability to multitask in a fast-paced, remote environment

What We Offer

Competitive health benefits with HSA

Monthly benefit stipend

401(k) with company match

Paid time off, paid holidays, and employee appreciation events

24/7 Employee Assistance Program

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