IT Infra Lead
This role is for one of our clients
Location: India (Remote)
Reporting to: UK Headquarters
Employment Type: Full-time
Experience Required: 10–18 years
Industry: Life Sciences Technology
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\n₹12,00,000 - ₹35,00,000 a year
We are a fast-growing UK-based technology company building a next-generation regulatory compliance platform for the life sciences industry. As we scale globally, we are looking for a hands-on and strategic IT Infra Lead to own and evolve our technology infrastructure — from endpoint management and cloud systems to security and compliance. This is a high-ownership role suited to someone who thrives in a lean, high-trust environment.
What You Will Do
Own end-to-end IT infrastructure including cloud environments, endpoint management, networking, and SaaS platforms across India and UK operations
Configure, manage, and maintain Windows and macOS systems including device lifecycle, provisioning, patching, and remote support across multiple geographies
Administer MDM platforms (Microsoft Intune / Jamf) for policy enforcement, remote provisioning, and device compliance
Manage Microsoft 365 stack — Entra ID, Exchange Online, SharePoint, Teams — including identity governance, Conditional Access, and Privileged Identity Management (PIM)
Design and enforce Zero Trust security architecture including MFA, SSO, endpoint protection, and access control policies
Manage and monitor security posture using Microsoft Defender Suite, Sentinel (SIEM), and vulnerability management tools
Own incident response, security monitoring, and IT risk management in alignment with ISO 27001 / SOC 2 / GDPR requirements
Manage networking infrastructure including SD-WAN, VPN, DNS, DHCP, and firewall policies (Cisco / Palo Alto / Fortinet)
Administer and optimise core SaaS platforms across HR, CRM, and productivity tools; own integrations and vendor relationships
Collaborate closely with DevOps and engineering teams on CI/CD pipelines, cloud infrastructure, and IT automation
Drive IT automation using PowerShell, Python, or Microsoft Power Platform to reduce manual effort and improve reliability
Manage IT budget, vendor contracts, procurement, and asset tracking
Maintain IT policies, documentation, and audit readiness in line with life sciences compliance requirements
Core Skills & Stack
Endpoint & Devices: Windows, macOS, Intune, Jamf, device lifecycle, remote provisioning
Cloud & Identity: Azure, Entra ID, M365, Exchange Online, SharePoint, Conditional Access, PIM
Security: Defender Suite, Sentinel, Zero Trust, endpoint protection, incident response
Networking: SD-WAN, VPN, DNS, DHCP, firewall — Cisco, Palo Alto, or Fortinet
Compliance: ISO 27001, SOC 2, GDPR — audit readiness and policy documentation
Automation: PowerShell, Python, Power Platform, CI/CD awareness, DevOps collaboration
Good to Have
Experience with Microsoft Copilot / M365 AI productivity tools
Exposure to Azure Virtual Desktop or VDI environments
Familiarity with ITSM platforms such as ServiceNow or Jira
Experience in a SaaS product company or startup environment
Knowledge of GxP or life sciences IT compliance requirements
Preferred Certifications
AZ-104 · AZ-500 · MS-102 · SC-300 · CompTIA Security+ · ISO 27001 Lead Implementer
What We Are Looking For
A self-starter who can work independently with minimal supervision in a lean, cross-border team
Strong communicator — comfortable working across time zones with UK-based stakeholders
Equally comfortable rolling up their sleeves on day-to-day IT issues and thinking strategically about infrastructure roadmap
High ownership mindset — treats the company's systems as their own
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