Product Management Lead Analyst – Operations - Centene Support - Express Scripts - Remote
The job profile for this position is Product Management Lead Analyst, which is a Band 3 Senior Contributor Career Track Role.
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Product Management Lead Analyst – Regulated Markets - Operations - Centene Support
Join a team that sits at the center of regulatory excellence and client success. As a Product Management Lead Analyst, you will help shape how we support members and clients across Medicare, Medicaid, and Marketplace businesses. This role is ideal for someone who enjoys solving complex problems, influencing outcomes, and turning regulatory requirements into clear, actionable strategies. You will work alongside thoughtful, driven professionals who care deeply about doing the right thing—for our clients, our members, and each other.
Responsibilities
Drive high-quality regulatory and client communications that strengthen trust, support compliance, and improve the overall member and client experience
Serve as a subject matter expert in regulated market operations, guiding internal teams and supporting client-facing conversations with clarity and confidence
Translate CMS guidance and regulatory updates into actionable communication strategies and operational plans
Partner with Audit, PMO, and Account teams to ensure timely and effective responses to audits, RFIs, policy verifications, and compliance inquiries
Identify trends in issue tracking and performance data, using insights to improve processes, reduce risk, and enhance delivery
Lead or support key projects that improve how the team manages communications, compliance workflows, and documentation practices
Balance long-term initiatives with urgent priorities, ensuring key deliverables are met with accuracy and speed
Coordinate cross-functional efforts to align business goals, regulatory expectations, and client needs
Strengthen team performance by mentoring others, sharing best practices, and helping elevate overall team capabilities
Bring forward new ideas and approaches that improve efficiency, simplify complexity, and create better outcomes for stakeholders
Required Qualifications
1+ year of experience in a health plan, PBM, or related healthcare environment
Strong ability to manage competing priorities and deliver quality work in a fast-paced, deadline-driven setting
Clear and confident communication skills, with the ability to simplify complex or technical information
Demonstrated problem-solving skills with a thoughtful, solutions-oriented mindset
Experience working across teams in a matrixed environment to drive results
Working knowledge of Microsoft Office tools (Excel, Word, PowerPoint)
Preferred Qualifications
Bachelor’s degree in Healthcare Administration, Business, or a related field
Experience supporting Medicare, Medicaid, and/or Marketplace (Exchange) lines of business
Experience supporting audits, compliance activities, or regulatory communications
Familiarity with process mapping, workflow improvement, or data analysis
Experience leading or contributing to cross-functional projects
Ability to influence without authority and build strong internal relationships
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 76,100 - 126,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
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