P&O Business Partner, Medical Operations

Remote, USA • Full-time • Posted 2026-05-31

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Provide strategic support, coaching, and guidance to Associates and Leaders on a wide range of P&O matters, including total rewards, talent & culture, talent acquisition, workforce planning, performance management, change management, employer branding, retention & engagement, communication, and conflict management.
Champion a “people first mindset” by supporting, training, and coaching Associates on field-facing P&O initiatives and signature processes.
Collaborate closely with Field and Hospital leadership teams to develop and execute people planning, setting goals around people results, including recognition, retention strategies, and other people-related milestones.
Utilize evidence-based approaches to identify trends, influence people strategies, and recommend workplace enhancements aligned with operational goals and priorities.
Foster strong relationships with field and hospital leaders, balancing the needs and priorities of various stakeholders to ensure alignment and effective collaboration.
Lead the local execution of current and future P&O (HR/People) programs with in-scope field and hospital Associates.
Collaborate with the data team to analyze people metrics (monthly, quarterly, annually) and deliver strategic, actionable insights and recommendations for continuous improvement action plans, leveraging all available data resources.
Build strong partnerships and collaborate with the Associate Relations & Support Office team to provide a holistic P&O support model.
Represent the voice of the field teams in forums to champion a positive Associate experience and represent the voice of the support office with the field teams.
Model the VCA and Mars Culture in decision-making, actions, and behaviors, while leading the execution of one or several signature processes such as the Mars Associate Survey (MAS) and Performance Development Process (PDP).

Bachelor’s degree in Human Resources, Business Administration, or a related field; advanced degree preferred.
5+ years of experience in a P&O or HR business partner role, ideally within a large, multi-site organization.
Expertise in talent management, talent acquisition, learning and development, associate engagement, total rewards, and organizational design and development.
Excellent interpersonal and communication skills with the ability to influence and partner at all levels.