Inside Sales Representative Bilingual: English and French
Reporting to the Senior Call Center Manager, as the Inside Sales Representative Bilingual at Lifestyle Home Products, you are primarily responsible for actioning leads, nurturing relationships and setting appointments with potential clients.
This role involves using various communication channels, including but not limited to phone calls, emails, and social media, to reach out to prospective customers, qualify leads and schedule appointments. The ideal candidate is highly motivated, customer-oriented, and possesses excellent communication and organizational skills.
Hours: Full-time, 37 hours a week
Shifts - Evenings and Weekends
Pay - $20 Hourly plus commission
Position OverviewRespond to inbound inquiries from homeowners
Conduct outbound calls to follow up on leads and re-engage prospects
Qualify potential customers based on project needs
Schedule in-home appointments for outside sales representatives
Accurately input and manage customer information in CRM
Meet or exceed daily, weekly, and monthly targets
Provide a professional and positive customer experience on every call
QualificationsPrevious experience in inside sales, a call center, or appointment setting.
Strong communication and interpersonal skills
Comfortable making a high volume of calls daily
Self-motivated with a results-driven mindset
Ability to work independently in a remote environment
Basic computer skills and familiarity with CRM systems
Experience in the home improvement or construction industry is a plus
What We OfferCompetitive hourly pay and/or performance-based bonuses
Remote work environment
Ongoing training and support
Opportunities for growth within the company
Lifestyle Home Products values diversity, collaboration and respect for each other. We are looking for qualified candidates who share our values and willingly contribute to discussions and sharing of ideas and perspectives within a supportive environment. We are also committed to a barrier free recruitment and selection process. If you require any accommodations at any point during the application and hiring process, please contact [email protected] with your accommodation needs. Any information received relating to accommodation will be addressed confidentially.
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