Technology Generalist – Applications & Cloud Support
About
At AccelOne, we help companies build scalable, high-impact digital solutions through world-class software engineering and technology services across the U.S. and Latin America.
We are currently looking for a Technology Generalist – Applications & Cloud Support to join a dynamic and fast-paced environment where operations, cloud infrastructure, applications, and development intersect.
This is an excellent opportunity for a versatile technologist who enjoys solving real-world business problems across the stack and working closely with both technical and business teams.
About the Role
As a Technology Generalist, you will support and enhance operational technology systems while contributing to application development, integrations, cloud support, and database solutions.
This role combines:
Application & production support
Cloud infrastructure support
API and integration development
Database development and troubleshooting
Operational problem solving
We are looking for someone hands-on, analytical, proactive, and comfortable wearing multiple hats in a collaborative environment.
Key Responsibilities
Operational & Application Support
Troubleshoot and resolve operational issues across applications, databases, and cloud-hosted environments
Act as an escalation point for application and integration incidents
Analyze recurring issues and implement long-term solutions
Monitor production environments and support operational stability
Application & Integration Development
Design, develop, and maintain applications using:C#
Python
JavaScript
React
Build and integrate RESTful APIs
Improve application performance, usability, and reliability
Support integrations between internal and third-party systems
Database & Data Support
Develop and optimize SQL Server queries, stored procedures, and views
Perform data analysis and troubleshooting
Ensure data accuracy, integrity, and performance
Cloud & Infrastructure Support
Support cloud-based environments and hosted applications
Assist with deployments, upgrades, and environment configurations
Collaborate with vendors and internal teams to maintain infrastructure reliability
Documentation & Continuous Improvement
Document operational procedures and technical solutions
Identify automation and process improvement opportunities
Contribute to service quality and system stability initiatives
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or equivalent experience
3+ years of experience developing web-based applications
Strong hands-on experience with:REST APIs
C#
Python
JavaScript
React
SQL Server
Experience supporting cloud platforms such as AWS or Azure
Experience supporting production applications and operational environments
Strong troubleshooting and analytical skills
Excellent communication skills with both technical and non-technical stakeholders
Preferred Qualifications
Experience with CI/CD pipelines and deployment processes
Familiarity with source control systems
Exposure to monitoring, logging, and alerting tools
Background in application support, production support, or DevOps-related environments
What Success Looks Like
Operational issues are resolved quickly and effectively
Business-critical applications remain stable and performant
APIs and integrations scale reliably with business needs
Technology becomes a trusted and responsive partner for stakeholders
Why Join AccelOne?
Work with modern technologies across cloud, applications, and integrations
Join a collaborative and innovation-driven environment
Opportunity to make a direct impact on operational excellence and business performance
Work with distributed international teams and cutting-edge solutions
Location
Remote – LATAM or Northwestern United States
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