Senior Customer Success Architect – Data Streaming and Architecture Expert

At careerzynith, we're not just building better tech; we're rewriting how data moves and what the world can do with it. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. We're looking for a Senior Customer Success Architect to join our Customer Success and Professional Services team, where you'll help customers leverage streaming architectures and applications to achieve their business results.

• *About careerzynith**

careerzynith is a leader in the data streaming and architecture space, with a platform that enables companies to move and process data in real-time. Our team is passionate about helping customers unlock the full potential of their data, and we're committed to delivering exceptional results through our expertise and innovative solutions. If you're a seasoned professional with a passion for data streaming and architecture, we want to hear from you.

• *The Role**

As a Senior Customer Success Architect at careerzynith, you'll play a critical role in helping our customers achieve their business goals through our platform. You'll work closely with customers to understand their needs, design and implement streaming architectures and applications, and provide expert guidance on best practices and product feedback. Your deep knowledge of Apache Kafka, the careerzynith platform, and complementary systems such as Hadoop, Spark, Storm, relational and NoSQL databases will be invaluable in helping customers overcome their operational challenges and build state-of-the-art streaming data infrastructure.

• *Key Responsibilities**

• Help customers determine their platform and/or application strategy for moving to a more real-time, event-based business, including remote preparation, presenting workshops, investigating solutions, and writing recommendations summaries
• Provide feedback to the careerzynith Product and Engineering groups to inform product development and improve customer outcomes
• Build tooling for other teams or the wider company to help push technical boundaries and improve delivery quality
• Test performance and functionality of new components developed by Engineering
• Write or edit documentation and knowledge base articles, including reference architecture materials and design patterns based on customer experiences
• Participate in community and industry events to stay up-to-date on the latest trends and best practices in data streaming and architecture

• *What You'll Bring**

• Deep experience designing, building, and operating in-production Big Data, stream processing, and/or enterprise data integration solutions, ideally using Apache Kafka
• Demonstrated experience successfully managing multiple B2B infrastructure software development projects, including driving expansion, customer satisfaction, feature adoption, and retention
• Experience operating Linux (configure, tune, and troubleshoot both RedHat and Debian-based distributions) and using cloud providers (Amazon Web Services, Google Cloud, Microsoft Azure) for running high-throughput systems
• Experience with Java Virtual Machine (JVM) tuning and troubleshooting, as well as distributed systems (Kafka, Hadoop, Cassandra, etc.)
• Strong desire to tackle hard technical problems, with a proven ability to do so with little or no direct daily supervision
• Excellent communication skills, with an ability to clearly and concisely explain tricky issues and complex solutions
• Ability to quickly learn new technologies and adapt to changing requirements
• Ability and willingness to travel up to 20% of the time to meet with customers

• *What We Offer**

• A dynamic and collaborative work environment with a team of passionate professionals
• Opportunities to work on cutting-edge projects and technologies
• Comprehensive training and development programs to help you grow your skills and career
• Competitive compensation and benefits package
• Flexible work arrangements, including remote work options
• A commitment to diversity, equity, and inclusion, with a focus on creating a workplace where everyone can thrive

• *Join Our Team**

If you're a seasoned professional with a passion for data streaming and architecture, we want to hear from you. Apply now to join our team and help us build what's next in the world of data streaming and architecture.

Our Culture

At careerzynith, we believe that belonging isn't a perk – it's the baseline. We work across time zones and backgrounds, knowing that the best ideas come from different perspectives. We make space for everyone to lead, grow, and challenge what's possible.

Our Commitment to Diversity, Equity, and Inclusion

We're proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Apply Now

Ready to build what's next? Let's get in motion. Apply now to join our team and help us shape the future of data streaming and architecture.

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