Remote Office & CRM Coordinator — Electrical Contractor

Job Description

A1 Power LLC is a growing electrical contractor serving residential, commercial, and industrial customers in

the Stafford/Fredericksburg area. We are looking for a reliable, organized, detail-oriented Office & CRM

Coordinator to help manage incoming leads, customer follow-up, scheduling, CRM updates, and basic sales support.

This is a remote role, but the person must be available during Eastern Time business hours and comfortable

communicating with homeowners, property managers, vendors, and the owner.

Responsibilities

• Answer and return customer calls, emails, and messages

• Enter every lead into the CRM

• Schedule estimates, EV charger consultations, and service calls

• Follow up on open estimates and unscheduled leads

• Send appointment reminders and basic customer updates

• Track lead source, job status, estimate status, and next follow-up date

• Help request Google reviews from satisfied customers

• Maintain a weekly lead and follow-up report

• Build and update lists of commercial prospects, including property managers, HOAs, storage facilities,

retail centers, and facility managers

• Send approved intro emails or follow-up messages to commercial prospects

• Keep the owner informed of urgent calls, hot leads, and missed follow-ups

Requirements

• Strong phone, email, and customer-service skills

• Very organized and detail-oriented

A1 Power LLC - Remote Office & CPosting Page 1- Comfortable using CRM software, spreadsheets, email, and online scheduling tools

• Able to follow a process and update notes clearly

• Experience with a contractor, home-service company, property management company, real estate office,

or service business is strongly preferred

• Dependable, responsive, and able to work independently

• Available during agreed Eastern Time business hours

Nice to Have

• Experience with electrical, HVAC, plumbing, roofing, restoration, or other trade service businesses

• Experience with Jobber, Housecall Pro, ServiceTitan, JobTread, HubSpot, Monday, Google Workspace,

QuickBooks, or similar tools

• Experience calling or emailing property managers and commercial prospects

What Success Looks Like

• No leads are forgotten

• Customers get fast responses

• Estimates are followed up consistently

• The CRM is always up to date

• The owner has a clear weekly list of hot leads, open estimates, scheduled jobs, and commercial prospects

Pay: $25.00 - $30.00 per hour

Benefits:
• Flexible schedule

Work Location: Remote

Apply tot his job

Apply To this Job