Experienced Customer Project Designer – Web & Community Design Solutions
Join our dynamic team at careerzynith, a pioneering company revolutionizing the online community space with innovative solutions. We're seeking a skilled Customer Project Designer to collaborate with our clients in the Americas (USA timezones only) to deliver exceptional design solutions that exceed their expectations.
- *About careerzynith**
careerzynith is a growing team of talented professionals, powering over 30,000 online communities worldwide, including Fortune 500 companies and leading players in the tech, gaming, and AI industries. Our mission is to empower online communities to thrive, and we're committed to creating a welcoming workplace where diverse backgrounds and cultures can flourish.
- *About the Job**
As a Customer Project Designer at careerzynith, you'll be a generalist, working on a wide range of design tasks, including creating mockups, implementing design in HTML, CSS, and JavaScript, and collaborating with clients to implement custom themes and components. Your responsibilities will include:
- Working with enterprise clients on 16 and 40-hour customization packages to deliver tailored design solutions that meet their unique needs and expectations.
- Collaborating with Customer Success Managers to ensure seamless client onboarding and ongoing support.
- Maintaining client-specific design requirements, ensuring consistency and accuracy throughout the design process.
- Implementing large batches of design changes to existing client themes and components, leveraging your expertise in HTML, CSS, and JavaScript.
- Developing new open-source themes for careerzynith communities during quieter periods, showcasing your creativity and design skills.
- Providing exceptional support on our Meta forum and via email, ensuring timely and effective resolution of client queries and concerns.
- *Requirements**
We're looking for someone with:
- Strong knowledge of HTML, CSS, and JavaScript, with experience in implementing design solutions using these technologies.
- Familiarity with EmberJS or similar JavaScript frameworks, with the ability to adapt to new technologies and frameworks.
- Excellent customer service and communication skills, with the ability to interpret brand guidelines and implement conforming design.
- Ability to work independently and collaboratively as part of a dynamic team, with a strong work ethic and commitment to delivering high-quality results.
- Experience with design software like Figma or Sketch, with a strong portfolio of design work that showcases your skills and creativity.
- Familiarity with building themes for careerzynith is a plus, but not required.
- *Our Culture and Benefits**
At careerzynith, we value clear communication, kindness, and a strong work ethic. We offer a flexible schedule, 5 weeks of vacation per year, a co-working stipend, and a comprehensive benefits package. Our salary framework is location and experience-based, and we provide a range upfront. We also offer equity options to all full-time employees, recognizing the value of your contributions to our growth and success.
- *Career Growth Opportunities and Learning Benefits**
As a Customer Project Designer at careerzynith, you'll have opportunities to:
- Develop your skills and expertise in web and community design, with access to training and development programs that support your growth.
- Collaborate with a talented team of designers, developers, and customer success professionals, learning from their experiences and sharing your own.
- Take on new challenges and responsibilities, expanding your role and contributing to the growth and success of careerzynith.
- Participate in design sprints and hackathons, showcasing your creativity and innovation in a fast-paced and dynamic environment.
- *Work Environment and Company Culture Highlights**
At careerzynith, we're committed to creating a welcoming workplace where diverse backgrounds and cultures can thrive. Our office is located in a vibrant and eclectic neighborhood, with a range of amenities and services that support your well-being and productivity. We offer a flexible schedule, with the option to work from home or in the office, depending on your needs and preferences.
- *Compensation, Perks, and Benefits**
We offer a competitive salary and benefits package, including:
- A comprehensive health insurance plan, with coverage for medical, dental, and vision expenses.
- A 401(k) retirement plan, with matching contributions and a range of investment options.
- A flexible schedule, with the option to work from home or in the office.
- A co-working stipend, to support your productivity and well-being.
- A comprehensive benefits package, including paid time off, holidays, and sick leave.
- *How to Apply**
If you're passionate about design and want to join a dynamic team, please submit your resume and introduction to [[email protected]](mailto:[email protected]). We're excited to hear from you and learn more about your skills and experience.
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