Director – Sales, Digital Infrastructure Services

Who We Are
• Movate is a
human-centered technology and experience services companyredefining business operations and customer engagements through technology-led delivery that drives superior business outcomes. With over 12,000 full-time "Movators" across 21 global locations—and a gig network spanning 60 countries—we bring speed, innovation, and adaptability to every engagement.
• We specialize in
managed IT and customer support services,digital transformation, and AI-powered solutionsbuilt on five proprietary platforms. From digital infrastructure and engineering to CX, enterprise product services, and AI/data services, our award-winning, insights-driven approaches empower clients to transform and thrive.
• Our name—Movate—comes from a blend of
Momentum + Innovate, reflecting our ethos of agile, creative problem-solving.

Role & Summary:
We are looking for a
dynamic Sales Professional – Digital Infrastructure Services
to drive
revenue growth and market expansion across North America
. This is a
strategic, high-impact role
focused on building a strong pipeline, acquiring new logos, and expanding relationships with existing clients.

You will work closely with
C-level executives
, positioning Movate’s capabilities in
cloud transformation, infrastructure modernization, and digital operations
to solve complex enterprise challenges and deliver measurable business value.

Job Responsibilities:

Client Relationship Management:
• Build and maintain strong, long-lasting client relationships
• Serve as the primary point of contact for key client accounts
• Understand clients' business objectives and challenges and provide strategic IT solutions

Sales & Business Development:
• Identify and pursue new business opportunities within existing client accounts
• Collaborate with sales teams to generate new leads and convert them into profitable business engagements
• Develop and present proposals and contracts to clients

Strategic Planning:
• Work with clients to identify long-term Digital and IT needs and develop strategic plans to address them
• Provide insights and recommendations on emerging technologies and industry trends
• Assist clients in developing IT roadmaps and budgets

Collaboration:
• Collaborate with internal teams, including project managers, technical consultants, and support staff, to deliver high-quality IT solutions
• Facilitate communication between clients and technical teams to ensure alignment on project goals and deliverables

Performance Monitoring:
• Track and report on key performance indicators (KPIs) for client accounts
• Conduct regular client satisfaction surveys and feedback sessions
• Implement improvement plans based on client feedback and performance metrics

Negotiation and Conflict Resolution:
• Negotiate contract terms (Master Services Agreements and Statements of Work) and service level agreements (SLAs) with clients
• Resolve conflicts and disputes in a professional and timely manner

Preferred Skills & Qualifications:
• At least 10+ years of relevant sales experience, from IT Services Industry
• Should have experience of working with IT companies and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery model
• Going beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around
Digital Infrastructure, Cloud, DevOps, SRE, Digital Workplace Services, Hyper intelligent Automation and Cyber Security.
• Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings
• Proven experience of successful client relationship management and delivering account growth within Across Verticals
• Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization
• Ability to connect and work with business, procurement, and vendor management organizations across multiple functions.
• Ability to work their way up the value chain through proactive proposals and thought leadership
• Assertive, yet consultative sales acumen.
• A self-starter with a passion for Client Relationship Management & Business Development
• Strong understanding of market trends and ability to cr

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