D365 F&O Finance Tech Advisor : Remote Role
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Role: D365 F&O Finance Tech Advisor
Location: Seattle, WA, Remote Role
Duration: 6+ months
Description:
- Tech Advisor JD: 5+ years of experience
- Candidate must have hands on experience in MS Dynamics 365 F&O Finance modules with strong functional understanding
- Knowledge on General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, and Project Accounting modules
- Partner with MS product and engineering teams to Escalate and resolve complex product issues, Perform issue triage via Lifecycle Services (LCS)
- Analyze Finance module related issues and provide Root Cause Analysis (RCA)
- Provide proactive technical advisory support to customers
- Proven ability to troubleshoot functional issues, analyze root causes, and implement sustainable solutions.
- Have excellent communication skill and manage customer engagement
- Experience in Product support engagements is preferred
- Partner with MS Product Engineering and FastTrack teams to provide technical guidance
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