Oracle HCM - HR Help Desk Implementation Consultant

Remote, USA • Full-time • Posted 2026-05-31

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Oracle HCM - HR Help Desk Implementation Consultant
Required Skills

Oracle Fusion Cloud

Oracle Fusion HR Help Desk
Job Description

Job Title: Oracle HCM - HR Help Desk Implementation Consultant

Job Type: Full-Time

Location: Remote

Job Summary

Join our team as an Oracle HCM - HR Help Desk Implementation Consultant, where you will drive the successful deployment and optimization of Oracle Fusion HR Help Desk solutions for a large public accounting firm. You will be instrumental in elevating our HR service delivery, leading complex enterprise projects, and ensuring seamless employee experiences. This is a unique opportunity to work fully remotely, collaborating with stakeholders and technical teams to deliver high-impact results.

Lead end-to-end implementation of Oracle Fusion HR Help Desk, aligning solutions with our organizational objectives and project timelines.
Collaborate with HR, IT, and business stakeholders to gather, analyze, and document both functional and technical requirements for HR case management and self-service platforms.
Configure Oracle Fusion HR Help Desk, including workflows, SLAs, templates, categories, and automated processes, ensuring optimal system performance.
Integrate HR Help Desk with other Oracle Fusion Cloud modules and third-party applications utilizing Oracle Integration Cloud (OIC), REST APIs, and middleware.
Develop and execute comprehensive test plans, conducting unit, integration, and user acceptance testing to guarantee solution integrity.
Facilitate user training and create robust documentation to support HR agents and business partners through the transition.
Manage change activities, oversee data migration from legacy systems, and provide hypercare post-launch to drive continuous improvement.

Bachelor’s degree in Information Technology, Human Resources, Business Administration, or a related field.
5+ years of HR technology implementation experience, including 2+ years with Oracle Fusion Cloud applications.
Proven expertise in Oracle Fusion HR Help Desk or similar HR case management systems.
In-depth knowledge of HR business processes and employee service delivery best practices.
Strong analytical, project management, and problem-solving skills with an ability to translate business needs into technical solutions.
Hands-on experience with system configuration, workflow design, and integrations using Oracle Cloud tools.
Exceptional written and verbal communication skills, with an emphasis on clear documentation and cross-functional collaboration.

Oracle Cloud HCM certification in HR Help Desk or related modules.
Familiarity with Oracle Integration Cloud (OIC), REST/SOAP APIs, and middleware platforms.
Experience with Agile or Waterfall project management methodologies in large, global organizations.

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Salary: USD 43200 - 72000 per year

Experience: 5 years required

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