Urgently Hiring: Senior Technical Advisor

Start your career journey with us! We have an easy-to-learn role for a Senior Technical Advisor! This is an exciting Remote opportunity with an immediate start. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.

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Description:
• The Consultant, Senior Technical Advisor position maximizes the value that myCoketech creates with Coca-Cola customers.
• Provides efficient technical direction/resolution for fountain dispensers, vending and coolers over the phone.
• Troubleshoots equipment issues to minimize customer downtime.
• Diagnoses mechanical/electrical problems using technical drawings/schematics and diagnostic tools.
• Assists in the development of specific technical and training documentation.
• Performs preventive maintenance and repairs on beverage dispensing equipment according to safety and quality procedures.
• Researches and resolves issues for customers, business partners, and Company associates.

Requirements:
• High school diploma; GED equivalent
• At least 5+ years of experience in a customer service or technical support role
• Knowledge of equipment installation requirements (e.g., electrical power, water, drain, airflow, space requirements)
• Knowledge and application of... dispensing equipment installation principles.
• Knowledge of the Customer Communications software systems requiring "basic" to "advanced" computer skills
• Making customers (external and internal) and their needs a primary focus
• Knowledge of basic heating and refrigeration principles
• Knowledge of basic electricity (e.g., amperage, voltage, current)
• Strong emphasis on candidates with experience in Freestyle platforms and National Food Service customers

Benefits:
• Competitive benefits package that starts on day one of employment Apply Job!

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We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

Apply Now