Customer Aquisition Specialist/Inside Sales

Job Summary

The Customer Acquisition Specialist will be a key contact between our company and its current & potential customers. This position involves contacting new potential clients, setting appointments, business referrals, and working closely with outside sales representatives to provide a pathway to dealership contracts. Must be very energetic, well-spoken, have an ability to get commitments based on interest, and eager to increase revenue.

This is a remote position.

ESSENTIAL RESPONSIBILITIES
• Setting appointments for outside Territory Managers
• Activations/Reactivations of customer contracts
• Consistently meet set activity metrics
• Consistently manage large amounts of outbound and inbound calls
• Follow set communication talk tracks when handling different topics
• Identify dealership needs, clarify information, and clearly communicate important next steps
• Quickly build rapport and engage customers on the phone
• Attend and actively participate in individual and team training
• Meet all company assigned goals
• Perform other duties as assigned

WORK EXPERIENCE AND SKILLS
• Setting appointments for outside Territory Managers
• Activations/Reactivations of customer contracts
• Consistently meet set activity metrics
• Consistently manage large amounts of outbound and inbound calls
• Follow set communication talk tracks when handling different topics
• Identify dealership needs, clarify information, and clearly communicate important next steps
• Quickly build rapport and engage customers on the phone
• Attend and actively participate in individual and team training
• Meet all company assigned goals

PHYSICAL REQUIREMENTS
• Must be comfortable sitting at a desk and working on a computer
• Must be able to lift 15 pounds at times

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