Medical Assistant, Cardiology, Greater Orlando FL Area (Remote)

Remote, USA • Full-time • Posted 2026-05-04

About the position

Function as a critical member of the Heart Failure Program.
Work closely with the heart failure clinical team to provide excellent patient care and satisfaction.
Responsible for the enrollment, engagement, and coordination of patients throughout the Heart Failure Program.
Oversee the provider's telehealth schedule.
Contact and coordinate patients after hospital discharge for transitional care management.
Maintain an electronic patient roster and data collection.
Assist with remote patient monitoring (RPM) services such as patient enrollment, compliance, and assistance.
Coordinate patient care with the RPM nursing team.
Initiate patient intake including recording vitals, medical history, and reason for seeking care.
Provide excellent patient-centric care by ensuring that patient needs are being met, including medication reconciliation and coordinating lab tests.
Maintain and update patient records confidentially and accordingly.
Ensure medical records and lab results are in patient charts prior to appointments, and obtain missing records as needed.
Follow prescription refill procedures and collect updated insurance information from patients.
Deliver patient education and information to patients and caregivers.
Perform clerical duties such as processing telephone calls and messages, filing, and faxing as needed.
Perform basic triage per specific office protocol procedures.
Document work processes accordingly and participate in interdisciplinary team meetings.
Perform other duties as assigned.

Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance.
High school diploma or GED.
At least 3 months' experience in a prior medical office setting preferred.
Strong computer skills required for utilizing different programs, applications, and websites.
Knowledge of medical terminology and medication procedures.
Strong organizational and interpersonal skills.
Basic knowledge of CPT & ICD-10 coding procedures.
Ability to multi-task, prioritize, and coordinate duties efficiently and effectively.
Ability to communicate effectively in English in person, by phone, and in writing.
Proficiency in working with electronic health records, such as Athena, as well as Microsoft Word and Excel.