FedEx Part-Time (Customer Service) Remote Jobs – WFH (New York, NY)
FedEx is currently hiring part-time Remote Customer Service Representatives in New York, New York. If you're searching for flexible remote work with a globally trusted company, this opportunity allows you to support FedEx customers while working from the comfort of your home.
This role is perfect for individuals seeking a balance between work and life, while gaining experience in the logistics and customer support industry.
Role Summary
As a part-time remote customer service agent, you’ll handle service inquiries, resolve shipment tracking issues, and support FedEx customers with professionalism and efficiency. The position offers remote training, flexible hours, and a supportive work environment.
- Primary Responsibilities
- Handle inbound customer service inquiries about shipments, accounts, and services.
- Provide accurate information regarding package tracking, billing, and delivery times.
- Record and document customer concerns using internal systems.
- Escalate unresolved matters and follow up to ensure a timely resolution.
- Work efficiently from home while meeting performance expectations.
- Requirements
- Must be based in or near New York, NY and authorized to work in the U.S.
- High school diploma or equivalent.
- Previous customer service experience preferred, especially in a remote or call center setting.
- Strong written and verbal communication skills.
- Reliable internet connection and a quiet home workspace.
- Compensation and Benefits
- Competitive hourly wage.
- Flexible scheduling options.
- Remote training and ongoing support.
- Paid time off and eligibility for select benefits based on schedule.
- Inclusive, diverse virtual team environment.
How to Apply
Interested applicants should visit the FedEx careers page and search for part-time remote customer service positions in the New York area. Candidates selected will be contacted for a virtual interview and onboarding process.
FedEx is proud to be an Equal Opportunity Employer committed to diversity and inclusion.
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