[Hiring] Insurance Verification Representative @Ideal Option Pllc

Remote, USA • Full-time • Posted 2026-05-04

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Role Description

Enters new patients and existing patient's data into the computer.
Verifies patients' insurance, collects co-payment and provides receipt for patient.
Obtains complete and accurate demographic and financial information from a variety of sources.
Provides demographic information to insurance companies and calls physician's offices as needed for pre-certification.
Notifies patients or family members of any insurance coverage issues that may result in coverage reductions.
Notifies patients of co-payments, deductibles or deposits needed.
Provides patients with estimated cost for services.
Finalizes the appropriate data for accounts.
Verifies patient eligibility.
Assists in account creation and scheduling of patient appointments.
Assists patient or directs them to the correct person to help with charity care or payment plan information.
Complies with all elements within HIPAA and the Privacy Act.

High School Diploma or GED.
Proficiency with Microsoft Office Suite Internet.
A knowledge of chemical dependency and its effects on individuals, families, and communities is preferred.
At least 1 year of medical insurance verification experience.
At least 1 year of customer service experience.
General knowledge of ICD 10, CPT and HCPCS codes, and medical billing processes.

Professional with strong interpersonal skills and effective communication skills, verbal and written.
Maintains good work habits and good attendance.
Can work independently and has great problem-solving skills.