Household Operations EA (Mandarin writing + English)

Hours: 20–40 hrs/month (expandable)

Coverage: Async-first; PST overlap preferred (1–2 hrs most days)

Location: US, Canada, Taiwan, Malaysia, Singapore (PST-friendly time zones)

Role

Run my household like a business. Own menu → groceries → chef coordination, personal & medical calendars, online shopping returns, local helper scheduling, and documentation. Operate proactively and autonomously—turn SOPs into working systems, ship weekly improvements, escalate only for decisions.

Key Responsibilities

• Draft weekly menus (Chinese home-style emphasis); brief chefs in written Chinese (AI-assisted OK)

• Manage orders, substitutions, and simple freeze/thaw plans

• Maintain personal & medical calendars (appointments, renewals, reminders)

• Medical liaison (non-clinical): portals, forms, labs, records, authorizations, insurance docs

• Online shopping: returns/credits (labels, pickup/drop, refund verification)

• Coordinate local helpers (cleaning, organizing, repairs) with checklists/photos

• Keep files, receipts, and records current in Drive/Notion (or similar)

Must-haves

• English fluent (C1+); Chinese writing fluent (speaking optional)

• Ops/system mindset (Notion/ClickUp/Airtable)

• Vendor coordination experience

• Privacy-first; NDA-ready

To Apply (on Upwork only)

• 3–5 sentence intro + hourly rate + PST overlap window

• Writing samples: a short Chinese note to a vendor/helper (AI-assisted OK) + an English vendor email

• A chat-style EOD sample (5–7 bullets)

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