Dispatcher - Allegheny General Hospital - Casual

Remote, USA • Full-time • Posted 2026-05-04

About the position

Dispatches support services personnel for appropriate department requests and ensures resolution for customer requests, notifying supervision of potential problems when necessary.
Performs accurate telephone procedures and maintains proper interactions with all customers, delivering excellent customer service at all times.
Monitors all systems to achieve a five-minute response time, prioritizing tasks to ensure patients and customers receive timely services.
Enters data using various systems to communicate necessary information to personnel.
Adheres to hospital policies, procedures, rules, and regulations, as well as those of regulatory agencies.
Uses proper body mechanics while performing duties.
Performs other duties as assigned or required.

Proficiency in the utilization of computer software.
High degree of problem-solving and decision-making skills.
Strong organizational skills to maintain working relationships with internal and external departments and customers.
Ability to maintain confidentiality at all times.
Accurate accounting skills when dealing with money.