Account Manager - Conversions
Account Manager - Conversions
Why Join Omnicell?
At Omnicell, we are transforming medication management to create safer, more efficient healthcare systems. Our mission is to build the world’s first zero-error, fully automated medication management platform—and we need passionate, relationship-driven professionals to help us achieve it. As an Account Manager, you will be the trusted advisor for our customers, building long-term partnerships and driving growth through innovative solutions that improve patient care and operational performance.
What You’ll Do
- As an Account Manager, you will lead strategic initiatives to strengthen customer relationships and expand Omnicell’s footprint within health systems. Your responsibilities include:
- Collaborate
- Drive a collaborative account planning process with customers, setting mutual objectives, implementation targets, and critical milestones.
- Partner with internal teams—Sales Support, Marketing, Operations, IT, Finance, and Technical Support—to ensure customer requirements are met and coordinated effectively.
- Inspire
- Deliver impactful presentations, product demonstrations, and site visits to showcase Omnicell’s solutions.
- Communicate Omnicell’s business strategy and value proposition to stakeholders at all levels.
- Develop
- Create and execute account-specific business plans, providing regular updates on progress.
- Identify opportunities for cross-selling, upselling, and introducing new solutions to drive customer success.
- Execute
- Achieve assigned goals for quota attainment, revenue growth, and account strategy execution.
- Negotiate and manage contract strategies to maximize customer value and retention.
- Impact
- Serve as the primary liaison for assigned accounts, ensuring customer satisfaction and escalating issues when necessary.
- Monitor all activities across Omnicell teams to deliver seamless support and exceptional outcomes.
Who You Are
- You are a strategic thinker and relationship builder with a passion for healthcare innovation. You bring:
- Required Qualifications
- Bachelor’s degree OR high school diploma with equivalent experience.
- 3+ years of sales or relevant experience (5+ years without a degree).
- Preferred Qualifications
- Familiarity with complex sales methodologies (e.g., Miller Heiman, Challenger).
- Experience negotiating hospital contracts and managing executive-level relationships.
- Strong financial acumen and ability to develop strategic account plans.
- Core Competencies
- Advanced knowledge of acute care hospitals and health systems.
- Proven ability to influence without formal authority and lead cross-functional collaboration.
- Proficiency in MS Office and CRM tools (Salesforce preferred).
- Exceptional communication, negotiation, and problem-solving skills.
How You’ll Elevate at Omnicell
- We live by our Elevate Behaviors:
- Customer Focus: Anticipate needs and deliver solutions that create measurable impact.
- Collaboration: Work within a customer-centric pod structure to maximize value.
- Innovation: Think creatively to solve complex challenges and inspire new possibilities.
- Accountability: Take ownership of outcomes and maintain the highest ethical standards.
- Work Conditions
- Environment: Independent work within a collaborative pod structure.
- Travel: 50%+.
- Physical Requirements: Sitting, standing, walking, keyboard use, and occasional lifting of demo equipment for trade shows.
Salary Information:
- $90,000 Base earnings
- $125,000 Bonus Variable compensation plan with uncapped earning potential.
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